RG
Assistant Manager - Digitalization and Service Delivery
full-time•Mumbai
About this role
Responsibilities :
- Attend requirement gathering workshops and act as the SPOC for implementation at KEC Asian Cables Ltd
- Analyze and document as-is processes and conduct gap analysis
- Prepare drafts on to-be processes, project plans and success metrics
- Document project plans and establish SLA compliance by all parties
- Lead status calls with vendors
- Ensure correctness of data in reports and dashboards
- Identify scope for process improvements with supporting data analysis
- Design change management initiatives for popularization of initiatives
- Documentation of SOPs
- Support the annual Compensation Review Process
- Contextualize the projects from RPG Enterprises to suit KEC Asian Cables’s requirements
- Any ad-hoc support required by the HR Team
Qualification : Any graduate
Technical:
- SAP Success Factors – (Employee Central, PMGM, Compensation, RCM)
- Chatbots
- PowerBI Dashboards
- Recruitment and Onboarding Platforms
Functional:
- Program Management skills
- Knowledge of HR Systems
- Excellent interpersonal skills
- Systems Testing & Documentation
- Basic knowledge of Integration Mechanisms – APIs, SFTPs
- Reporting and Presentation
- Stakeholder Management
- Complete understanding of employee lifecycle
Behavioral:
- Excellent interpersonal skills
- Excellent written, verbal communication, interpersonal skills; ability to produce high quality documents, reports
- Self-driven, with the ability to multi-task Education & Experience.
What you'll do
- The Assistant Manager will attend requirement gathering workshops, analyze and document processes, and lead status calls with vendors. They will also identify process improvements and support the HR team with various initiatives.
About RPG Group
RPG Group, established in 1979 and headquartered in Mumbai, is one of India's fastest growing diversified business group with a turnover in excess of US$5.2 billion. The Group has a presence in the core sectors of the economy - Infrastructure (KEC International), Mobility (CEAT), Information Technology (Zensar), Pharmaceuticals (RPG Life Sciences), Energy (Raychem) and Plantations (HML). It has incubated future forward businesses like Asvata (carbon credit), TyresNMore (doorstep tyre and battery fitment service) and Taabi (AI-Powered SaaS Platforms)
The Group, through its venture capital fund RPG Ventures, invests in cutting-edge startups and has invested in SecureThings - automotive cybersecurity solutions, Sentra.World - Carbon Accounting Software, Nutrabay - sports nutrition retailer and more.
The Group's Vision is Unleash Talent, Touch Lives, Outperform and Be Happy.
The brand essence and tagline is captured in the phrase 'Hello Happiness'. It is the culmination of the Group's Vision tenets. It embodies the essence of the RPG spirit and evokes much of what the Group believes and stands for.
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Frequently Asked Questions
What does a Assistant Manager - Digitalization and Service Delivery do at RPG Group?
As a Assistant Manager - Digitalization and Service Delivery at RPG Group, you will: the Assistant Manager will attend requirement gathering workshops, analyze and document processes, and lead status calls with vendors. They will also identify process improvements and support the HR team with various initiatives..
Is the Assistant Manager - Digitalization and Service Delivery position at RPG Group remote?
The Assistant Manager - Digitalization and Service Delivery position at RPG Group is based in Mumbai, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant Manager - Digitalization and Service Delivery position at RPG Group?
You can apply for the Assistant Manager - Digitalization and Service Delivery position at RPG Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.