About this role
POSITION OVERVIEW
The Employee Relations team serves as a bridge between Human Resources and Legal. The Senior Analyst of Employee Relations will provide support in connection with the application of shipboard HR policies, resolution of shipboard and Union grievances, management of the Aware Hotline, and will support the Employee Relations team in a variety of initiatives.
DUTIES AND RESPONSIBILITIES
-
Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances.
-
Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports.
-
Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure.
-
Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).
-
Support Employee Relations team in connection with HR-related audits.
-
Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.
KNOWLEDGE AND SKILLS
-
Bachelor’s Degree
-
Experience in HR and/or cruise industry preferred
-
Strong interpersonal and relationship-building skills
-
Strong written and verbal communication skills
-
Commitment to professionalism, timelines, accuracy, follow-through, and anticipating business needs
-
Strong analytical, problem-solving, and project management skills Cruise industry experience preferred
Other facts
About Royal Caribbean Cruises Ltd
At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us!
Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity.
Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean, Celebrity Cruises, and Silversea. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet traveling to more than 800 destinations worldwide.
Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do.
Link to the careers page: https://careers.royalcaribbeangroup.com/
What you'll do
- The Senior Analyst of Employee Relations will assist with Union grievances, manage the AWARE hotline, and support the Employee Relations team in various initiatives. This includes responding to inquiries related to corporate policies and ensuring thorough investigations of HR-related reports.
Ready to join Royal Caribbean Cruises Ltd?
Take the next step in your career journey