About this role
Overview
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take a lot of pride in being a great place to work, providing excellent pay, flexible work schedules and top benefits.
CLAIMS ADMINISTRATOR
Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job.The ideal candidate will have experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.
Responsibilities
Essential Skills & Responsibilities:
- Working knowledge of the IICRC S500
- knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment
- Water restoration industry experience
- Collections experience, preferably in the water restoration industry
- Highly motivated, detail oriented, able to work independently
- Outstanding organizational, time management and follow up skills
- Self-starter who thrives in a fast paced environment
- Able to handle multiple projects at once
- Strong communication skills and ability to work in a professional manner with customers and insurance industry
Requirements
Job Requirements:
- Xactimate experience
- Acceptable driving record
Benefits
At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Other facts
About Roto-Rooter Services Company
The official LinkedIn page for Roto-Rooter Plumbing & Water Cleanup Service, North America's largest provider of plumbing repair and drain cleaning services. Roto-Rooter has 120 company-owned locations and more than 400 independent franchises in the U.S. and Canada. There are also international Roto-Rooter franchises in the Philippines, Indonesia, Singapore, and Malaysia.
Roto-Rooter Group is made up of Roto-Rooter Services Company, based in Cincinnati, which manages the company-owned plumbing service locations and Roto-Rooter Corporation, based in West Des Moines, Iowa, which oversees independent franchises and manufactures Roto-Rooter drain cleaning machines, drain cleaning cables, blades and other equipment.
Roto-Rooter can take care of any size residential or commercial plumbing problem from small faucet repairs to full sewer pipe replacement services and we clean up water damage caused by plumbing leaks, bad weather or any other cause of flooding.
What you'll do
- The Claims Administrator will write estimates in Xactimate and follow up with customers and insurance adjusters for payment. The role requires strong communication skills and the ability to manage multiple projects efficiently.
Ready to join Roto-Rooter Services Company?
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