About this role
Overview
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles. Our newest division, water restoration, is growing quickly, and we are adding additional team members.
Responsibilities
As our Water Restoration Project Lead, your responsibilities will include:
- Promote our commercial and residential services to insurance agents for properties that have been damaged by water
- Front line and first responder for our company
- Inspect site and present solutions to the customer
- Use Xactimate software to create proposal
- Be the point of contact for the customer and insurance agent throughout the project
- Ensure project is completed in established time frame and to the customer’s satisfaction
- Hire a team of sales representatives and service technicians
Requirements
- Sales management experience preferably in the restoration or service industry
- Strong customer service focus and able to communicate effectively with customers
- Able to work in a fast paced environment
- Fluent using Xactimate software
Benefits
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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Other facts
About Roto-Rooter Services Company
The official LinkedIn page for Roto-Rooter Plumbing & Water Cleanup Service, North America's largest provider of plumbing repair and drain cleaning services. Roto-Rooter has 120 company-owned locations and more than 400 independent franchises in the U.S. and Canada. There are also international Roto-Rooter franchises in the Philippines, Indonesia, Singapore, and Malaysia.
Roto-Rooter Group is made up of Roto-Rooter Services Company, based in Cincinnati, which manages the company-owned plumbing service locations and Roto-Rooter Corporation, based in West Des Moines, Iowa, which oversees independent franchises and manufactures Roto-Rooter drain cleaning machines, drain cleaning cables, blades and other equipment.
Roto-Rooter can take care of any size residential or commercial plumbing problem from small faucet repairs to full sewer pipe replacement services and we clean up water damage caused by plumbing leaks, bad weather or any other cause of flooding.
What you'll do
- As the Water Restoration Project Lead, you will promote services to insurance agents and inspect sites to present solutions to customers. You will also ensure projects are completed on time and to customer satisfaction while being the main point of contact throughout the project.
Ready to join Roto-Rooter Services Company?
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