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Service Technician (Job Req #2025-351)
full-timeHamburg

Summary

Location

Hamburg

Type

full-time

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About this role

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Job overview:

Carrying out the annual maintenance of all Spidercam systems in Germany and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations.  The standard schedule for this role typically follows a Monday to Friday pattern, there may be occasions where additional hours are necessary, including evenings and weekends. The position is eligible for overtime compensation, and any extra hours worked will be compensated accordingly to meet business needs. 

Who you report to: Manager, Service Technician - Spidercam 

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.  

What the job is all about:

Administrative Activities 

  • Inventory management (ordering, etc.) 
  • Assisting in stock inventory 
  • Documentation 
  • Warehouse management 
  • Communication with customers, partners, suppliers and internal departments

Maintenance work 

  • Mechanical and electrical check 
  • Carrying out safety-related tests 
  • International damage and fault repairs (support hotline) 
  • Implementation of upgrades (HW/SW), repairs 
  • Independent error analysis and correction

Mechanical work 

  • Drilling, cutting, filing 
  • Reading mechanical plans/drawings 

Electrical work 

  • Soldering, wiring, crimping 
  • Reading electrical schematics 

Who you are:

  • Technical College (in Electrical engineering, mechatronics, electronics) 
  • Min. 2 years of relevant work experience desired 
  • Programming knowledge is an advantage (PLC) 
  • Knowledge of Beckhoff TwinCat 2,3 is an advantage 
  • Office package 
  • Network knowledge 
  • Good operating system knowledge (MS Windows) 
  • Knowledge of signal processing (optical, electrical) 
  • Very good knowledge of German and English 
  • Basic knowledge of CAD Technology affinity 
  • Team player 
  • Safe, accurate and independent work 
  • Stress resistant/resilient 
  • Traveling 
  • Communicative 
  • High willingness to learn 
  • Analytical thinking 

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other facts

Tech stack
Electrical Engineering,Mechatronics,Electronics,Programming Knowledge,PLC,Beckhoff TwinCat,Office Package,Network Knowledge,Operating System Knowledge,Signal Processing,German Language,English Language,CAD Technology,Analytical Thinking,Communication,Team Player

About Ross Video

Every day, Ross Video powers live productions for billions of viewers.

With the industry’s widest range of high-impact, high-efficiency solutions and services, Ross helps organizations create and share compelling content, from leading broadcasters to stadiums, corporations and governments.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Broadcast Media Production and Distribution
Founding Year: 1973

What you'll do

  • The Service Technician will carry out annual maintenance of Spidercam systems, including upgrades, repairs, and support cases. The role involves mechanical and electrical checks, safety tests, and communication with customers and partners.

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Frequently Asked Questions

What does a Service Technician (Job Req #2025-351) do at Ross Video?

As a Service Technician (Job Req #2025-351) at Ross Video, you will: the Service Technician will carry out annual maintenance of Spidercam systems, including upgrades, repairs, and support cases. The role involves mechanical and electrical checks, safety tests, and communication with customers and partners..

Why join Ross Video as a Service Technician (Job Req #2025-351)?

Ross Video is a leading Broadcast Media Production and Distribution company.

Is the Service Technician (Job Req #2025-351) position at Ross Video remote?

The Service Technician (Job Req #2025-351) position at Ross Video is based in Hamburg, Germany. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Technician (Job Req #2025-351) position at Ross Video?

You can apply for the Service Technician (Job Req #2025-351) position at Ross Video directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ross Video on their website.