Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Job overview:

Ross Video is scaling product development and manufacturing to support rapid growth. The Proto-to-Prod (P2P) Global Process Owner (Process Architect) provides end-to-end leadership for new product introduction, engineering change management, project execution, and serialization controls across all Ross Video facilities. This role links R&D, Manufacturing Engineering, Quality, Warehousing, Planning, Procurement, Finance, Product Management, and Information Systems to ensure processes and systems are consistent, scalable, and drive operational excellence.

Who you report to: Manager, ERP Implementation

What we offer:

Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.  

What the job is all about:

• Own and govern the global Proto-to-Prod (P2P) process, including new product introduction (NPI), engineering change management (ECO), project execution, and serialization controls.
• Align stakeholders across R&D, Manufacturing Engineering, Quality, Warehousing, Planning, Procurement, Finance, Product Management, and Information Systems.
• Harmonize process variations across sites and product lines; act as the decision authority for cross-functional standardization issues.
• Define business requirements for ERP, Product Lifecycle Management (PLM), MES, and related systems; partner with Information Systems and Solution Architects to prioritize enhancements.
• Ensure process and system designs are robust, scalable, and interoperable with upstream and downstream value streams.
• Establish global standards, documentation, KPIs, and governance; facilitate governance meetings, workshops, and working groups.
• Lead change adoption through communication and training plans; monitor compliance and reporting requirements.
• Drive Lean/Continuous Improvement and data governance (master data) to remove bottlenecks and improve performance year-over-year.

Who you are:

• 7+ years of experience in manufacturing operations, product development, engineering, or process management.
• Strong expertise in New Product Introduction, Engineering Change Order flows, project management, master data management, and cross-functional process design.
• Hands-on experience with Infor LN or comparable ERP systems, and /MES or comparable enterprise systems.
• Demonstrated ability to lead cross-functionally and influence without direct authority.
• Proven experience translating business needs into actionable system requirements.

Bonus points if you have the following:

• Experience with ERP, Agile PLM, MES/FactoryTrack, or Salesforce integrations.
• Background in electronics manufacturing or configurable assembly.
• Post-secondary degree in Engineering, Business, Technology, or a related field.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.