Credit Assistant

About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms. The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ropes & Gray is an equal opportunity employer.

Overview

Reporting to a Credit Control Team Lead, the Credit Assistant is a critical role in the revenue cycle of the Firm by helping the Collections Team. This position requires strong attention to detail, decision-making skills, strong communication skills, and systems aptitude.

Responsibilities

• Support administrative needs of Credit Control team – updating Ebilling statuses, prepare accrual reports, pulling invoice copies, and assist with other tasks as needed.
• Facilitate requests received through the department mailboxes (Statement of Account and Short Payments).
• Complete special projects as assigned, including interfacing with clients, revenue team members, and BRLs to coordinate unallocated payments and identify correct billing addresses.
• Maintain various aspects of 3E to ensure accuracy within the statement and collection items’ function.
• Daily update of matter payment terms.
• Prepare, monitor, and manage short payments report and processes.
• Complete special projects as assigned, including interfacing with clients, revenue team members, and BRLs to coordinate unallocated payments and identify correct billing addresses.
• Handle small general collection inquiries with clients.
• Perform other assigned duties and tasks necessary to support the Revenue Department.

Qualifications

• Associate degree, or equivalent work experience required.
• 1-3 years of professional work experience.
• Understanding of financial transactions and processes.
• Demonstrated proficiency with MS Excel spreadsheets and ability to analyze and format large quantities of data.
• Ability to facilitate and navigate multiple tasks and systems in a fast paced, detail/deadline-oriented environment.
• Must be a team player with strong interpersonal, organizational, and communication skills.
• Superior client service skills.
• Self directed with a strong work ethic and high level of client service.
• Ability to prioritize, organize, and manage assigned workload.
• Flexible and capable of responding quickly and positively to shifting demands and opportunities.
• Proven analytical and problem-solving skills with ability to actively identify and isolate issues.
• Ability to learn and use a variety of internal and external software applications.
• Ability to work additional hours as required by workload, particularly at year-end.

Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

• Boston, Chicago, Los Angeles, Washington, DC: $52,600 - $76,300
• New York: $57,400 - $83,200
• San Francisco: $59,800 - $86,750

Working Conditions

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.