Health Information Management Supervisor

Job DetailsJob Location: Colorado Springs Explorer Location - COLORADO SPRINGS, CO 80920Education Level: 2 Year DegreeSalary Range: $55,000.00 - $71,469.00 SalaryJob Category: Health Care POSITION SUMMARY: The Health Information Management Coordinator is responsible for planning, organizing, and overseeing the day-to-day operations of the Health Information Management (HIM) Department in adherence to legal and regulatory requirements. Responsibilities include release of medical records information, medical record maintenance and accessibility, diagnostic coding, forms management, document imaging, data integrity, participant demographics, and coordination of authorizations for outside services.   MISSION: Improving lives, Optimizing wellness, Promoting independence     COMPETENCIES:   Effective Supervision Balanced Decision Making Strategic Focus Manages Conflict Effective Communication Facilitates Change Problem Solving Quality Focus Personal Credibility Decisiveness     RESPONSIBILITIES AND DUTIES: ESSENTIAL JOB FUNCTIONS: Manages the daily operations work of the health information management (HIM) department. Ensures all department operations are efficiently and effectively maintained; develops policies and procedures; monitors workflow and processes and identifies and implements improvements as needed Insures adherence to legal and regulatory requirements for health information Manages related vendor relationships to ensure performance requirements are met. Conducts periodic audits and reviews to monitor performance; follows up in a timely manner Works with the Information Technology department to ensure that software systems are accessible and that functionality is in accordance with the needs of the organization Participates actively in Electronic Health Record (EHR) development and maintenance activities. Liaison with EHR vendor to troubleshoot issues. Provides EHR training to staff and develops super user abilities and support. Supports the integrity of EHR (medical records and master patient index) through monitoring activities Builds and maintains effective working relationships. Advises and consults with providers and other clinic personnel. Serves as a liaison across disciplines for medical records, coding, and EHR matters. Participates as an active member of various committees; leads work groups, projects and committees as assigned Serves as the Medical Record Custodian Coordinate with community providers to stay current on credentialing requests about our staff Performs other related duties and special projects as assigned ORGANIZATIONAL (CORE RATING FACTORS): Demonstrates support of the Companys Mission, Vision and Core Values Provides Exceptional Customer Service Ensures discretion with confidential information in accordance with HIPAA guidelines Supports a collaborative work environment including courteous, helpful and professional behavior Embraces Organizational Excellence through practicing individual time management, efficiency and effectiveness and participating in continuous improvement efforts Adheres to and supports all Company policies and procedures Supports and practices safe work habits in accordance with policies and procedures Brings ideas, problems and concerns forward and participates in resolution and implementation Participates in and completes regulatory compliance trainings within the prescribed deadlines Attends required meetings Maintains skills and knowledge required including written and verbal communication, best practices for industry standards, and computer competency   SUPERVISORY (JOB SPECIFIC TASKS):   Exercises job-related judgment and knowledge Organizes and prioritizes while working with strict deadlines Responsible for the overall supervision of Clinical Support Specialists positions. including orientation, counseling, training, scheduling, disciplinary actions (with HR assistance). Provides guidance and regular coaching to employees Assigns tasks fairly and appropriate to job responsibilities Required to maintain detailed supervisory notes documenting counseling and coaching interactions. Must address disciplinary issues in a timely manner applying Company policy Ensures that performance evaluations are conducted thoroughly and in a timely manner Communicates goals and expectations clearly and effectively with direct reports   QUALIFICATIONS AND REQUIREMENTS: Associates degree in Health Information Management, Healthcare Management, Health Administration or equivalent combination of education, certification, and experience A minimum of 2 years experience in a healthcare role This position requires broad knowledge in health information management practices Must have experience working with Electronic Health Record systems required Previous experience managing teams preferred Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers Must have excellent computer skills in business applications Must have working knowledge of HIPAA compliance regulations established by State and Federal agencies Ability to work independently with minimal supervision PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Physical Requirements This job operates in an office environment and is largely a stationary position (over 50% of the time), however, some filing is required. This requires to the ability to move files, filling out paperwork and bending/standing as necessary. Operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer for nearly the entire work-day. Requires the ability to read paperwork, computer screens and communicate effectively through use of verbal and/or written forms. This role often is required to position oneself in a kneeling, bending, or crouching position to reach, install, or remove computer equipment. Requires the ability to move boxes, files, supplies/equipment, etc. up to 15 pounds using appropriate body mechanics.   Environmental Conditions This role operates in a closed office environment. Work-space may be shared. Working conditions may be noisy with fluctuating indoor temperatures. May be exposed to a risk of bodily injury through contact with moving instrumentation, substances and other conditions common to an office environment. This job requires working under stressful conditions. Moderate pressure to meet scheduled and recurring deadlines.   REPORTS TO: HIM Manager SUPERVISES: Clinical Support Specialists FLSA Status: Exempt QualificationsQUALIFICATIONS AND REQUIREMENTS: Associates degree in Health Information Management, Healthcare Management, Health Administration or equivalent combination of education, certification, and experience A minimum of 2 years experience in a healthcare role This position requires broad knowledge in health information management practices Must have experience working with Electronic Health Record systems required Previous experience managing teams preferred Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers Must have excellent computer skills in business applications Must have working knowledge of HIPAA compliance regulations established by State and Federal agencies Ability to work independently with minimal supervision