About this role
Job DetailsJob Location: Colorado Springs Pikes Peak Location - Colorado Springs, CO 80909Position Type: Full TimeEducation Level: NoneSalary Range: $17.12 - $22.64 HourlyTravel Percentage: Up to 50% Job Shift: DayJob Category: Health Care
POSITION SUMMARY: The Durable Medical Equipment Technician I is responsible for timely and accurate fulfillment of durable medical equipment requests through research, communication, delivery, inventory management tasks and performing repairs.
MISSION: Improving lives, Optimizing wellness, Promoting independence
COMPETENCIES:
Technical Expertise
Problem Solving
Teamwork
Effective Communication
Results Oriented
Personal Credibility
Quality Focus
People Focus
Flexibility
RESPONSIBILITIES AND DUTIES:
ESSENTIAL JOB FUNCTIONS:
Responsible for fulfillment of assigned DME requests within establish deadlines through communication with procurement, therapy and medical staff and participants
Responsible for completing delivery and inspection coordination of DME items as scheduled; communicates any problems that arise with DME Tech II
Develops expertise in all DME areas; Assists with maintaining established inventory levels through communication with DME Tech II
Completes assembly, collection, cleaning, documentation and accurate tracking of DME inventory
Completes accurate documentation of services provided to participants in Electronic Health Record and maintains digital filing system in accordance with Procurement Manager’s requirements, policies and procedures
Assists with performing and/or making arrangements with vendors for the diagnosis and repair of DME equipment
Provides support to other departmental positions as needed
Assists with cost and availability research with potential vendors
Performs other duties as assigned
ORGANIZATIONAL (CORE RATING FACTORS):
Demonstrates support of the Company’s Mission, Vision and Core Values
Provides Exceptional Customer Service
Ensures discretion with confidential information in accordance with HIPAA guidelines
Supports a collaborative work environment including courteous, helpful and professional behavior
Embraces Organizational Excellence through practicing individual time management, efficiency and effectiveness and participating in continuous improvement efforts
Adheres to and supports all Company policies and procedures
Supports and practices safe work habits in accordance with policies and procedures
Brings ideas, problems and concerns forward and participates in resolution and implementation
Participates in and completes regulatory compliance trainings within the prescribed deadlines
Attends required meetings
Maintains skills and knowledge required including written and verbal communication, best practices for industry standards, and computer competency
Qualifications
Minimum High School Diploma, or equivalent
Must be at least 18 years of age or older
Experience working with the frail or elderly population preferred
Previous knowledge or experience working with durable medical equipment preferred
Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers
Must have a current Colorado Driver’s License and driving record must be in compliance with Company policy. Must maintain current automobile insurance
Skilled with Microsoft Office software including, Outlook, Excel, and Word
Ability to use databases and use of other technological tools like bar coding scanners, or related equipment
We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, PeakMed, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company-Paid Group Life Insurance and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.
About ROCKY MOUNTAIN HEALTH CARE SERVICES
Mission Statement:
The mission at Rocky Mountain Health Care Services (RMHCS) is to improve lives, optimize wellness, and promote independence. We work diligently to keep individuals as highly independent as possible. We deliver exceptional care to enrich the lives of our participants and empower them to live vibrant, independent lives.
Vision & Community Commitment:
We want RMHCS to be known for the best health care services in the Pikes Peak region. We will grow and respond to the health care needs of our community as it continues to change. Our goal is to be supporters of change, while improving and collaborating with others in providing a range of excellent health care services.
We count success in terms of how we treat people—our participants, staff and partners. Everyone at RMHCS values and honors the commitment to our community to help participant’s lead meaningful and independent lives.
Core Values/We believe in:
• Excellence: Producing exceptional results through continual improvement; exceeding expectations.
• Innovation: Stretching ourselves beyond our comfort zone; not afraid of failure.
• Compassion: Interacting with passion, understanding, and empathy.
• Collaboration: Actively engaging in partnerships, relationships, and teamwork.
• Stewardship: Thoughtful decisions to expand to the reach of our mission.
• Respect: Fully engaged and valuing differences.
• Integrity: Accepting responsibility, being accountable, and acting with honor.