Summary
Location
Chennai
Type
full-time
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About this role
Role summary:
The IT Consultant specializing in Microsoft Power Platform is an integral part of a dynamic team at the ROCKWOOL Group, responsible for managing and maintaining these platforms to ensure optimal performance, security, and compliance.
The Power Platform Consultant helps businesses identify, design, develop, and implement innovative solutions. Additionally, this role provides a Single Point of Contact for end users to receive service, support, and operation within the company's computing environment.
The position is part of a high-performing team of consultants and developers focused on delivering automation projects and providing support in areas such as Power Platform, SharePoint, and Robotics Process Automation (RPA).
Key responsibilities and activities include, but is not limited to:
· Serve as a subject matter expert for Microsoft Power Platform.
· Create and maintain comprehensive documentation, including user guides, training materials, system configurations, and relevant operational processes and procedures.
· Translate customer business requirements into effective solutions and designs.
· Implement and maintain security measures, including user authentication, access controls, and data protection.
· Build and maintain strong relationships with customers to understand their business needs and provide tailored solutions, maintaining a customer-focused approach in all areas.
· Conduct training sessions for users and contribute to the user community as part of user adoption initiatives.
· Support the deployment, maintenance, health, capacity, and performance monitoring of the platform and solutions delivered.
· Deliver Incident and Problem analysis and resolution in accordance with set Service Level Agreements (SLA).
· Contribute to continuous improvement initiatives within the technology area.
· Establish and enforce governance policies to ensure compliance with organizational standards, data security, and regulatory requirements. This includes setting up proper access controls, data management policies, and usage guidelines.
Other facts
About ROCKWOOL Group
We release the natural power of stone to enrich modern living.
ROCKWOOL Group is a focused industrial company with leading positions in insulation, acoustic ceilings and horticultural growing media based on proprietary stone wool technology. We harness the properties that nature has given us to create products for quality living.
Our products touch most aspects of everyday life. We offer carefully designed, innovative sustainable solutions for your comfort, safety and for the benefit of the environment.
ROCKWOOL Group's business portfolio consists of:
- ROCKWOOL® insulation solutions for buildings.
- ROCKWOOL® technical insulation solutions to both industry, marine and offshore.
- ROCKWOOL® core solutions tailor made stone wool products to be integrated into finished systems.
- Rockfon® acoustic ceilings and wall solutions.
- Rockpanel® cladding material.
- Grodan® growing media solutions for plants.
- Lapinus® solutions for applications such as friction, water management, tracks, coatings, gaskets.
At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our product solutions. Our expertise is perfectly suited to tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity and flooding. Our range of products reflects the diversity of the world’s needs, supporting our stakeholders in reducing their own carbon footprint along the way.
Stone wool is a versatile material and forms the basis of all our businesses. With around 12,200 colleagues in 40 countries, we are the world leader in stone wool solutions, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, engineered fibres for industrial use to insulation for the process industry and marine & offshore.
What you'll do
- The role involves managing and maintaining the Microsoft Power Platform to ensure optimal performance and security. It also includes translating business requirements into effective solutions and providing support to end users.
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