RP
Director of Elder Engagement - Assisted Living Memory Care
full-time•Town of Chili
About this role
Title: Director of Elder Engagement
Location: Cottage Grove Memory Care, N. Chili, NY
Position Summary:
The Director of Elder Engagement plans and oversees the implementation of a diverse array of daily therapeutic engagement activities in a RPH Memory Care Residence. This position ensures that the engagement program addresses the six areas of health – physical, mental, emotional, social, environmental, and spiritual to meet the needs, interests and well-being of elders living in accordance with current federal, state, and local standards, guidelines, and regulations and RPH policies and procedures. The Director will help create an environment where elders can live their best lives and access activities that make them feel joyful, helpful, and valued. The Director will oversee programming, supervise Engagement Guides, and help guide Shahbazim and care partners in implementing programming and engaging with elders. The Director will provide direct delivery of programming as needed.
The Director of Elder Engagement serves as a member of the leadership team within their community and is specially trained in the supportive care of people with dementia.
Rochester Presbyterian Home (RPH) is leading the way in Memory Care in Monroe County. RPH’s Memory Care Residences offer a different (better!) way of living for people with memory impairment. Inspired by the Eden Alternative, RPH residences are family homes where elders are known, respected and inspired to live life to the fullest. Our team-based approach to person-centered care shows that memory care can be different, and elders (and employees) can thrive in a positive and engaging environment!
Creekstone Memory Care - Fairport, NY * Cottage Grove Memory Care - N Chili, NY * Homestead Memory Care - Rochester, NY
ESSENTIAL FUNCTIONS
Elder Engagement
- Develop engagement plans for each resident and review plans twice a year to adjust as needed over time. Maintain resident records of participation in engagement activities. Document resident notes as appropriate to keep team members and family apprised of the resident's experience.
- Establish monthly calendars for each household and ensure that a variety of individual and group programming is offered every day in the morning, afternoon and evening and that weekly programming addresses all six areas of health (physical, mental, emotional, social, environmental, and spiritual) through social, physical, creative and/or cognitive activities. Ensure any state and federal regulations are met. Ensure calendars are available/posted on website and in every household.
- Implement procedures for welcoming new residents to RPH, celebrating birthdays and other milestone events and marking elder departures/memorial services.*
- Research and contract with vendors (entertainment, therapists, community groups, etc.) to provide programming. Plan outings into the community and drive RPH vehicles as needed.
- Monitor community engagement budget. Secure supplies for programming, maintain inventory and ensure storage is adequate, accessible, and maintained.
- Supervise Engagement Guides to ensure programming is implemented as planned eland der/family needs are adequately met.
- Co-host resident council and family council with the administrator.
- Implement a communication plan to ensure elders, families, volunteers, and staff are aware of calendar activities and special events. Create promotional materials for internal and external audiences. Submit content and photography for use in social media, newsletters, and other publications.
- Develop strong relationships with staff to guide and coach Shahbazim, care partners, engagement guides, and volunteers to ensure effective delivery of engagement programming. Lead programming and special events as needed.*
- Implement volunteer program in your RPH community. Responsible for volunteer training and orientation. Mentor Engagement Guides to successfully manage and supervise volunteers to deliver programming.
- Build relationships with elders and their families to monitor satisfaction and communicate with administrators and other leadership of areas of concern or improvement. Follow up with families to ensure satisfaction and adjust processes as necessary for continuous improvement.
*This may require attending evening and weekend events.
Community Engagement
- Implement outreach to recruit community partners and volunteers.
- Develop opportunities for family engagement and multi-generational programming.
- Support Human Resources team to execute special events that engage elders and staff. *
- Represent RPH at senior care and other networking events in our community to promote our services. *
Universal Job Responsibilities (those that are expected of every RPH employee, volunteer, or contractor)
- Act in a professional manner always. Create and maintain a warm atmosphere of positivity and calmness.
- Perform all assigned tasks and assignments in accordance with policy and procedures and as instructed by Leadership.
- Ensure residents are treated with dignity and respect and that resident rights are maintained. Collaborate and cooperate with colleagues to ensure elders’ needs are met and elder care is seamless and effective.
- Validate, reassure, and redirect elders if distressed to ensure comfort and well-being. Redirect unsafe wandering and behavior into meaningful exercise and activity.
- Report all resident incidents and accidents during the shift when they occur. Report all grievances or concerns.
- Ensure that work areas are kept in a clean, safe, and sanitary state. Report on maintenance needs. Clean up after activities and programming.
Requirements:
- A bachelor’s or master’s degree in a related field with 2+ years of supervisory experience.
- Minimum of two years of full-time experience in the recreation field with a dependent, adult population per NYSDOH.
- Two years + experience in an elder-care setting. Empathy to work with elders with memory impairment.
- Possess a professional demeanor, and be an excellent communicator, quick learner, compassionate, and savvy with a desire to achieve goals and make a difference in the lives of others. Possess time management skills, good judgment, and a sense of humor.
- Ability to work independently and collaboratively as part of a team.
- Ability to be proactive, take initiative, resolve problems, follow through, manage multiple priorities, and work well under pressure.
- Must be able to assess and relate information concerning a resident's condition appropriately with the ability to maintain confidential information.
- Possess valid New York State Driver License with safe driving record as validated by RPH’s insurance company.
- Complete a successful NYS Department of Health Criminal History Background Check
- Ability to work flexible hours to meet deadlines, including evenings and weekends. You may be required to attend evening and weekend events.
Physical Requirements:
- Must possess sight/hearing senses that will enable these senses to function adequately so that the requirements of the position can be fully met.
- Must be able to lift at least 50 lbs. Lift and relocate chairs, etc., and can safely assist elders in moving from one position to another.
- Proficiency in English to communicate with elders, follow resident care plans and make reports.
Disclaimer
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by RPH as the needs of the Company and requirements of the job change.
Benefits
The Rochester Presbyterian Home in Rochester, NY has been serving elders for nearly 100 years and has been named a Top Workplace by the Democrat & Chronicle. RPH has three memory care residences in Monroe County – The Homestead located in the City of Rochester, Cottage Grove in N. Chili and Creekstone in Fairport.
Competitive Wages
Health, Vision and Dental Insurance
Paid time off and holidays
403B Retirement Savings Plan
Group Life Insurance
Free Parking
Environment of mutual respect and acceptance.
Together with the people who live here, their families and our community, RPH is committed to nurturing the human mind, body and spirit. We are dedicated to creating an environment where everyone can experience joy, meaning and fulfillment.
Rochester Presbyterian Home is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
What you'll do
- The Director of Elder Engagement plans and oversees daily therapeutic engagement activities for residents in a memory care residence. They ensure that programming meets the health needs of elders and supervise staff involved in delivering these activities.
About ROCHESTER PRESBYTERIAN HOME INC
Rochester Presbyterian Home is a nonprofit that offers assisted living and memory care for persons living with Alzheimer's disease and other forms of dementia. Our philosophy of care is rooted in the principles of the Eden Alternative which assures that we preserve each individual's personal identity and foster growth, purpose and joy.
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Frequently Asked Questions
What does a Director of Elder Engagement - Assisted Living Memory Care do at ROCHESTER PRESBYTERIAN HOME INC?
As a Director of Elder Engagement - Assisted Living Memory Care at ROCHESTER PRESBYTERIAN HOME INC, you will: the Director of Elder Engagement plans and oversees daily therapeutic engagement activities for residents in a memory care residence. They ensure that programming meets the health needs of elders and supervise staff involved in delivering these activities..
Is the Director of Elder Engagement - Assisted Living Memory Care position at ROCHESTER PRESBYTERIAN HOME INC remote?
The Director of Elder Engagement - Assisted Living Memory Care position at ROCHESTER PRESBYTERIAN HOME INC is based in Town of Chili, New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Director of Elder Engagement - Assisted Living Memory Care position at ROCHESTER PRESBYTERIAN HOME INC?
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