Overview

Riverside Healthcare is seeking a skilled and dedicated Certified Clinical Medical Assistant (CCMA) to join our team in Coal City, Illinois. As a CCMA, you will play a crucial role in patient care by supporting healthcare providers during examinations and treatments, administering vaccines, and conducting various medical procedures. This position also involves performing essential administrative tasks such as scheduling, managing electronic health records, and handling patient inquiries and demonstrating flexibility with assignments within professional scope/duties/licensure. The successful candidate will be adaptable, proficient in clinical procedures, and committed to providing exceptional patient care in a dynamic healthcare environment.

Essential Duties

• Patient Care:
• Escort patients to examination rooms and prepare them for consultations with healthcare providers.
• Assist in patient examinations, procedures, and treatments, ensuring comfort and safety.
• Obtain and accurately record vital signs, medical history, and chief complaints.
• Perform basic medical procedures such as phlebotomy, EKG, wound care, and administering specific injections under supervision.
• Administer vaccines as requested by the provider.
• Perform pulmonary function tests, electrocardiograms, pulse oximetry, and nebulizer treatments as instructed.
• Clinical Assistance:
• Prepare and sterilize medical instruments and equipment for procedures.
• Assist in minor surgical procedures and examinations, maintaining a sterile environment.
• Conduct laboratory tests such as urinalysis, blood glucose, and rapid strep tests.
• Manage inventory and ensure adequate stock of medical supplies and medications.
• Administrative Support:
• Schedule patient appointments, tests, and procedures, and coordinate referrals as needed.
• Maintain accurate and up-to-date electronic health records (EHR), ensuring compliance with confidentiality regulations.
• Handle patient inquiries, telephone calls, and messages promptly and courteously.
• Verify insurance coverage, collect co-payments, and process billing and coding accurately.
• Quality Assurance and Compliance:
• Adhere to established clinical protocols, infection control measures, and safety standards.
• Participate in quality improvement initiatives and assist in maintaining accreditation standards.
• Stay updated with industry regulations, guidelines, and best practices through continuing education.

Non-essential Duties

• Assist with the training and orientation of new staff members.
• Participate in departmental meetings and special projects as assigned.
• Support the healthcare team in additional tasks as needed to ensure smooth clinic operations\"

Responsibilities

Required Experience

• None

Preferred Experience

• Completion of an accredited Medical Assistant program.

Required Licensure/Education

• Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA) certification required.
• High School Diploma or equivalent required.
• Current Basic Life Support (BLS) certification; CPR certification may be required.

Preferred Education

• Proficiency in medical terminology, clinical procedures, and basic pharmacology.
• Strong interpersonal skills with the ability to communicate effectively with patients and healthcare team members.
• Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Familiarity with electronic health records (EHR) systems and medical billing software preferred.
• Willingness to adapt to changing healthcare policies, procedures, and technologies

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes: 

Compensation

•              Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
•              Premium pay such as shift differential, on-call
•              Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE

•              Paid Time Off programs
•              Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
•              Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
•              Defined contribution retirement plans with employer match and other financial wellness programs
•              Educational Assistance Program

Benefits - .001 to .49 FTE:

•              Paid Leave Hours accrued as you work

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure to: 

• Chemicals: Alcohol, hydrogen peroxide, Betadine, cleaning products. 
• Video Display Terminals: Average 
• Blood and Body Fluids: Performs venipuncture and non-blood specimen collection and performs finger sticks for specimen testing, but the use of universal precautions and protection reduces risk. 
• TB or Airborne Pathogens: Minimal - if a patient is infected, it is possible that the health care worker would be exposed, but it is greatly diminished by adherence to universal precautions. 

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Needed for presentations/training, telephone communication, facilitate meetings, patient communication. 
• Vision: Needed to read memos, literature, draw blood, and perform specimen handling. 
• Smell: Electrical/fire safety. 
• Hearing: Needed for telephone communications, meetings, and listening to employee and patient concerns. 
• Touch: Needed to write, do computer entry, filing, draw blood and perform specimen handling. 

Activity/Lifting Requirements: 

Percentage of time during the normal workday the employee is required to:

• Sit: 15% 
• Twist: 2.5% 
• Stand: 30% 
• Crawl: 0% 
• Walk: 30% 
• Kneel: 0% 
• Lift: 5% 
• Drive: 2.5% 
• Squat: 5% 
• Climb: 2.5% 
• Bend: 5% 
• Reach above shoulders: 2.5% 

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Frequently 
• Up to 25 lbs: Occasionally 
• Up to 35 lbs: Not Required
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): ). Putting away supplies. Lift above the head occasionally to place boxes on high storage shelves. Carry boxes up and down the stairs - distances up to 100 feet. 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 30 
• Twist: .5 
• Stand: 30 
• Crawl: 0 
• Walk: 2 
• Kneel: 0 
• Lift: 5 
• Drive: 30 
• Squat: 1 
• Climb: .5 
• Bend: .5 
• Reach above shoulders: .5 
• Repetitive use of hands (Frequency indicated): Simple grasp up to 15 lbs. 
• Normal weight: continuous 
• Pushing &pulling Normal weight: 50-200# 
• Fine Manipulation: Writing, keyboarding, restocking supplies, specimen handling, venipuncture, assisting examiner. 
• Repetitive use of foot or feet in operating machine control: Not Required 

Environmental Factors & Special Hazards:

• Environmental Factors (Time Spent): 
• Inside hours: 8.5 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average
•  Noise levels: Average 
• Humidity: Normal
•  Atmosphere: 
• Special Hazards:
•  Protective Clothing Required: Gloves when handling blood and body fluids.

Pay Range