About this role
Job Description
Are you ready to lead the modernization of tech and product at Rituals? Do you thrive in an environment with the freedom to shape processes, influence stakeholders, and contribute to our emerging product management practices? Join us as a Senior Product Owner in the Omnichannel Technology team (Tech & Data Department) and help drive the success of the Product team.
Meet the Team
You’ll be part of the new Omnichannel Technology product team within the Sales & Customer Activation Value Stream. This stream consists of 4 product teams responsible for data products and technology focused on Sales and Customer data globally across all DTC channels. You will collaborate closely with the Platform Manager, Staff Engineers, Business Architect, Data Product Owners, Engineers, and Subject Matter Experts to shape and drive the strategy.
Your Role
In this position, you will take ownership of both product and project responsibilities. You’ll lead initiatives that modernize our commerce platform, enable data-driven decision-making, and ensure operational excellence across systems and processes. Your work will directly influence customer experiences in-store, online, and across omnichannel channels. Key responsibilities include:
- Own the product vision and strategy: Drive the modernization strategy and execution of the commerce platform including POS, OMS, inventory, logistics, etc., for global scale. Shape build-vs-buy decisions that influence the long-term strategy.
- Champion Product and data-driven mindset: Collaborate to architect and execute various features, data models, and integration pipelines with downstream and cross-platform systems to support customer experiences in-store, online, and omnichannel. Establish metrics and use a data-driven approach towards storytelling.
- Platform at scale: Collaborate with the data and engineering teams to abstract systems, evolve data pipelines, and integrations for scale. Work closely with the Platform Manager to drive platform stability and scalability.
- Operational excellence: Work closely with the Service & Product Ops Manager to design efficient and scalable processes for team and consumers.
- Master of Many: Handle complex stakeholder landscapes and navigate a fast-paced, data-driven environment.
Qualifications
To succeed in this role, we are looking for a candidate with a strong background in product ownership and cross-functional leadership. Ideally, you bring:
- Minimum of 3-5 years of experience as a Product Owner in a data-driven environment, preferably within the retail sector
- Has led 2 or more teams at the same time as a Product Owner
- Proven experience leading and managing cross-functional teams within an Agile framework
- Strong understanding of product management practices and agile methodologies (Scrum/Kanban)
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders at all levels
- Prior experience with data management best practices and working knowledge of data modeling concepts, data products, etc.
- Experience working in strong product- and consumer-first mindset teams, omnichannel technology, Sales & Marketing is a strong plus
- Experience working with Google Cloud Platform (GCP), BigQuery is a plus
Location and Working Conditions
At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.
Your Steps to Your New Career
The next steps are:
- Our recruiter, Renée, will contact you within 10 working days.
- An introductory meeting with a team member and the hiring manager follows.
- A second interview where you may be asked to present your approach or ideas.
- In the event of a positive outcome, you will receive a proposal with the terms of employment.
Any questions? Our recruiter Renée is happy to speak to you via [email protected]. Please note that applications via e-mail are not taken into consideration.
Other facts
About Rituals
Founded in 2000 in Amsterdam, The Netherlands, Rituals was the first luxury brand to combine home and body products. To date, we've opened 1000 stores in 36 countries and have become a renowned wellbeing destination. Led by our philosophy, The Art of Soulful Living, we're committed to helping consumers on their journey to personal wellbeing, providing tips, inspiration and products to reconnect body, mind and soul.
As a certified B Corp™ we believe in sustainable wellbeing, with collections that are good for people and good for the planet. This is supported by our three pillars: Clean, Conscious, and Caring. Clean: 79% of our personal care products contain >90% natural origin ingredients, and by 2023 all formulas will meet this standard. Conscious: we make sustainable choices; every collection has refill options, and we plant, protect, or restore a tree for every refill sold. Caring: we proudly support social initiatives including Tiny Miracles, a pioneering foundation that helps break the poverty cycle by providing life-changing work for underserved communities in Mumbai, India.
This philosophy of sustainable wellbeing is embedded into our company culture. Our people are open minded, customer first oriented, and energetic. If you want to hear more, then keep an eye out on our vacancies, and we hope to have you join us in our offices or stores.
What you'll do
- The Senior Product Owner will lead initiatives to modernize the commerce platform and ensure operational excellence across systems. This role involves shaping product vision and strategy while collaborating with various teams to enhance customer experiences.
Ready to join Rituals?
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