RG
POH -Trainer -Immigration Services Training Specialist
full-time•New York
About this role
The Immigration Services Training Specialist will provide training support to all the staff working in Immigration Services. They will ensure that staff receive the requisite training for the program according to the Office of Refugee Resettlement (ORR) and the Office for Children and Family Services (OCFS), in addition to other internal training requirements and opportunities. The Immigration Services Training Specialist will design and conduct training programs and will monitor and report the effectiveness of training on employees during the probationary period and for career development. They will also help conduct some organizational training and other special projects as assigned.
Responsibilities:
- Designing Training Solutions: Designs, creates, and develops training solutions to meet the needs of employees; analyzes and selects the most appropriate strategy, methodologies, technologies, and content to maximize the experience and impact.
- Delivering Training Solutions: Delivers training solutions in a manner that engages the employee and produces desired outcomes; manages and responds to employee needs; ensures that the solution is made available and delivered in a timely and effective manner.
- Measuring and Evaluating Training Solutions: Gathers data to answer specific questions regarding the value or impact of training solutions; focuses on the impact of individual programs and creates overall measures of system effectiveness; leverages findings to increase effectiveness; provides recommendations for change.
- Tracking Training Solutions: Creates and maintains an electronic training database of training records for all POH employees; analyzes results and produces data. Utilize Learning Management System- RELIAS to develop and upload training modules, and to track compliance for all POH staff. Work collaboratively with PEM departments to prepare for and respond to training related audit requests.
- Performs other duties and special projects assigned.
Qualifications:
- Bachelor's degree preferred
- At least two years’ experience in training development and delivery
- Knowledge of adult learning concepts, instructional design methodologies, and training technologies
- Experience/confidence in facilitating difficult conversations around trauma, physical and emotional safety, diversity, and crisis intervention
- Experience with course management within a Learning Management System.
- Strong project management skills: ability to manage multiple projects simultaneously
- Experience with Human Services and/or child welfare a plus
- Proficiency with computer software, including MS Office
- Knowledge of eLearning development a plus
- Excellent communication, presentation, and organization skills
- Ability to gather information/insight from individuals and groups to create and update training content
- Works creatively and possesses a sense of humor
What you'll do
- The Immigration Services Training Specialist will design and conduct training programs for staff in Immigration Services, ensuring compliance with ORR and OCFS requirements. They will also monitor training effectiveness and assist with organizational training and special projects.
About Rising Ground, Inc.
Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity.
With an annual budget of $203 million and 101 programs at 138 sites throughout the New York City and lower Westchester area, we deliver dedicated support to promote safe environments for children and help families thrive through our family stabilization, family foster care and adoption programs; innovative special educational programs that advance learning from early childhood through high school; result-focused programs that help court-involved youth change the trajectory of their lives; caring services that promote independence for children and adults with developmental disabilities; and pro-active community health initiatives that foster well-being. Across programs, we continually engage new, innovative techniques and implement evidence-based models to increase our impact and promote better outcomes.
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Frequently Asked Questions
What does a POH -Trainer -Immigration Services Training Specialist do at Rising Ground, Inc.?
As a POH -Trainer -Immigration Services Training Specialist at Rising Ground, Inc., you will: the Immigration Services Training Specialist will design and conduct training programs for staff in Immigration Services, ensuring compliance with ORR and OCFS requirements. They will also monitor training effectiveness and assist with organizational training and special projects..
Is the POH -Trainer -Immigration Services Training Specialist position at Rising Ground, Inc. remote?
The POH -Trainer -Immigration Services Training Specialist position at Rising Ground, Inc. is based in New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the POH -Trainer -Immigration Services Training Specialist position at Rising Ground, Inc.?
You can apply for the POH -Trainer -Immigration Services Training Specialist position at Rising Ground, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.