Assistant General Manager
full-time•Newport Beach
About this role
ABOUT US:
Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.
POSITION:
Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time
REQUIREMENTS:
- Confident in generating personal sales and training Sales Associates in transactions.
- Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the public.
- Proficiency with computers and studio software.
RESPONSIBILITIES:
- Execute lead generation via Grass Roots Marketing and Networking.
- Implement sales process to schedule prospects into introductory classes.
- Drive & increase membership & retail sales through customer service.
- Problem-solve staffing/scheduling issues with instructors and other personnel.
- Ensure that studio retail/products are stocked with accurate inventory counts.
- Train and support Sales Associates.
- Independently make decisions related to high level customer service.
- Collect outstanding dues.
- Maintain cleanliness and organization of the Pilates Studio.
- Enforce Club Pilates policies and procedures and lead by example.
- Ensure all forms, administrative supplies, and studio literature are stocked and visible.
- Schedule and participate in networking/community events and studio promotions.
- Assist with marketing campaigns to generate leads for the studio.
- Execute adherence to all company policies, including the policy of at-will employment.
- Other duties as assigned.
BENEFITS AND PERKS:
- Hourly wage: $20/hr
- Additional commission on sales
- Average total earnings (with commission): $20-25/hr
- Health Benefits
- 401K
- Paid Time Off
- Unlimited growth potential within the company
What you'll do
- The Assistant General Manager is responsible for executing lead generation, implementing sales processes, and driving membership and retail sales. They also handle staffing issues, maintain studio organization, and enforce company policies.
About Riser Fitness, LLC
Riser Fitness is a premier multi-unit operator in the boutique fitness industry. The company currently operates over 93 Club Pilates studios across the United States, supported by more than 1,100 employees, with another 100 licenses still to develop across both domestic and international markets.
With triple-digit annual growth for the past three years, Riser Fitness has been recognized for the second year in a row on the Inc. 5000 list of the fastest-growing private companies in America.
As one of the largest franchisees in the Club Pilates system, the company is committed to making Pilates accessible through high-quality instruction and supportive member experiences. For more information, visit www.riserfitness.com.
Ready to join Riser Fitness, LLC?
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Frequently Asked Questions
What does a Assistant General Manager do at Riser Fitness, LLC?
As a Assistant General Manager at Riser Fitness, LLC, you will: the Assistant General Manager is responsible for executing lead generation, implementing sales processes, and driving membership and retail sales. They also handle staffing issues, maintain studio organization, and enforce company policies..
Is the Assistant General Manager position at Riser Fitness, LLC remote?
The Assistant General Manager position at Riser Fitness, LLC is based in Newport Beach, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant General Manager position at Riser Fitness, LLC?
You can apply for the Assistant General Manager position at Riser Fitness, LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.