Area Network Owner

Area Network Owner | Ripple Fiber 

We are looking for an Area Network Owner to join our growing team and support the Plymouth, MI market. 

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About our culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the role 

The Area Network Owner is a pivotal role responsible for overseeing the quality assurance processes to ensure Ripple Fiber offers superior fiber internet services. This role involves managing a team of quality control techs, developing and implementing quality control procedures, and ensuring compliance with industry standards and company policies.  

Responsibilities: 

Construction Quality & Compliance• Oversee fiber construction quality across the assigned market, ensuring adherence 
to company standards, industry best practices, and local codes.
• Review and validate construction photo deliverables, documentation, and quality 
checklists.
• Identify defects, non-conformances, and documentation gaps; track corrective 
actions through closure.
• Conduct periodic audits and field validations to ensure workmanship and 
documentation accuracy.

Data Review & Reporting

• Analyze quality data, construction deliverables, and audit results to identify trends 
and risks.
• Maintain accurate records of findings, exceptions, and resolution evidence in 
company systems.
• Produce recurring and ad-hoc quality reports for internal leadership.

Cross-Functional Collaboration

• Partner with Construction, Engineering, Operations, Project Management, and 
Training teams to address quality issues and prevent recurrence.
• Provide field-driven feedback to support updates to standards, processes, and 
training materials.

Continuous Improvement

• Identify systemic quality issues and recommend process improvements.
• Support development and refinement of construction standards, inspection 
criteria, and quality workflows.
• Contribute to training initiatives for internal teams and vendor partners. 

Qualifications:

• 3–5+ years of experience in telecom construction, fiber network deployment, 
  quality assurance, or field operations.
  • Experience reviewing construction documentation, photo deliverables, and quality 
  checklists.
  • Strong analytical, organizational, and documentation skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  
  

Preferred Qualifications
• Experience with FTTH construction methodologies (underground, aerial, drops).
• Familiarity with vendor governance and performance management.
• Experience working with quality dashboards, reporting tools, or construction 
management platforms.
• Ability to influence outcomes without direct authority.

This role will be on-site, in-market, and requires some travel to job sites for supervision, inspection, and training purposes. 

We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration. 

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.