About this role
Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.
What does a Sales Analyst do at Rinnai?
The Sales Operations Analyst is a self-starter who thrives and enjoys a detail-oriented environment. The Operations Analyst reports to the Manager of Sales and Marketing Operations and works closely with Sales, Marketing, Product Management, and Corporate Finance and Accounting. The Operations Analyst is tasked with various duties including, but not limited to, overall analysis of Distributor sales and pull-through, market share reporting, and ad-hoc analysis and tracking; all through running reports, mining and analyzing data, creating summaries, and researching areas of disconnect. In addition, the analyst will be tasked with working with internal groups to automate current reporting packages as well as documenting and streamlining processes. The analyst will be invited to make recommendations to management around reporting improvements and process enhancements. They will collaborate closely with internal operational teams for timely delivery of tasks and reports.
- This position is located at 103 International Drive Peachtree City, GA with a hybrid schedule.
- Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.
RESPONSIBILITIES
- Publish monthly performance reporting.
- Perform analysis of monthly and quarterly performance reporting.
- Document process and streamline where applicable.
- Interface with Product Management regarding pricing structure and updates to List Price.
- Update ERP (Syteline/CSI) with changes and updates (item pricing and matrix).
- Manage Market Pricing Programs.
- Work with internal groups to automate current manual reporting.
- Streamline and document current processes.
- Monthly Market Share reporting.
- Develop and maintain Power BI reports and Salesforce dashboards that provide actionable insights to stakeholders.
- Collaborate with cross-functional teams to understand data requirements and sources.
- Analyze data trends, patterns, and anomalies to identify opportunities and areas for improvement.
- Represent the team in various cross functional work streams and ad hoc analytical projects.
- Execution of payments for pro/contractor and builder rebates.
- Manage Job Quotes and distribution to sales team.
- Support the testing, analysis, and reporting function in projects across multiple functional areas of the business, including Marketing, Pricing, Sales, Operations, and others.
- Other duties and responsibilities as required.
REQUIREMENTS:
KNOWLEDGE
- Bachelor’s degree in finance or accounting and/or equivalent work-related experience.
- Experience in applying sound business judgment when developing responses to sales opportunities and/or resolving contract issues.
- Accurate, able to maintain confidentiality and build trust with employees.
SKILLS
- High attention to detail and accuracy.
- Advanced user of Microsoft products including Word, Excel, Outlook, and Power Bi, SharePoint, Teams.
- Advanced user of Salesforce.
- Advanced user of Service Now.
- Analytical, flexible, and able to adjust and learn new processes and procedures.
- Demonstrated ability to work independently.
- Data skills – Aggregating, Managing, and Maintaining of data structures.
- Ability to interface effectively with internal and external customers.
- Excellent written and verbal communication skills.
- Excellent problem solving and interpersonal skills.
ABILITIES
- Demonstrated ability to handle multiple projects simultaneously with tight deadlines.
- Strong written and verbal skills.
- Ability to contribute to team effectiveness.
- Utilize metrics, templates, and processes for reporting.
- Interpret operations and sales data and provide summary and dashboard information to management.
- Drive consistency, accuracy, and timeliness of reporting through process management and discipline.
- Build and maintain data points and data flow.
- Ability to deliver to deadlines.
- Ability to work independently in a fast-paced environment.
Physical Requirements:
Physical Activities
- Constant Standing and sitting for prolonged periods.
- Constant communication with others.
- Occasionally adjusting or moving objects us to 20 pounds.
- Repeating motions of wrists, hands, and/or fingers, inputting data into ERP system.
Physical Demands
- Sedentary work that primarily involves sitting/standing and something bending.
Environmental Conditions
- General Office Environment
Benefits
Medical, Dental, Vision, and Prescription
Flexible Spending Account (FSA) options for Medical and Dependent Care
Paid Time Off (PTO), Floating Holidays (FH)
Paid Holidays
401(k) Plan with Company Match
Company Paid Life Insurance
Voluntary Life Insurance
Short- and Long-Term Disability
Professional Development
Tuition Reimbursement
Annual Incentive Plan (AIP)
Referral Bonuses
Paid Volunteer Community Service Day
Tobacco and Drug-Free Campuses
Employee, family, and friend’s discount
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Other facts
About Rinnai America Corp
Rinnai America Corporation, a subsidiary of Rinnai Corporation in Nagoya, Japan, was established in 1974 and is headquartered in Peachtree City, Georgia. Rinnai Corporation manufactures gas appliances including tankless water heaters, a wide range of kitchen appliances and heating and air conditioning units. As the technology leader in its industry, Rinnai is the largest gas appliance manufacturer in Japan and is the number-one selling brand of tankless gas water heaters in North America. Annual corporate revenues, including those of its subsidiaries, are in excess of $3.1 billion. With a global perspective to create 21st century products for the home and business, Rinnai Corporation commits itself to safety and the pursuit of comfortable lifestyles. For more information about Rinnai’s entire product line, visit rinnai.us.
What you'll do
- The Sales Analyst is responsible for overall analysis of Distributor sales, market share reporting, and ad-hoc analysis by running reports, mining data, and creating summaries. Additionally, the role involves working with internal groups to automate current reporting packages and documenting/streamlining processes, while making recommendations for improvements.
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