
Job DetailsJob Location: Ridgeview Institute-Monroe - Monroe, GA 30655Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $22.00 HourlyJob Shift: Evening/OvernightJOIN OUR TEAM AS A FINANCIAL COUNSELOR!
MONTHLY BONUS OPPORTUNITY
Schedule: Mon-Wed & Fri-Sat, 10a-6:30p
Your Work Matters How will you make a difference?
Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Ridgeview Institute Monroe!
Are you an experienced and detail-oriented Financial Counselor ready to play a pivotal role in verifying benefits and eligibility for admissions? Join our team at Ridgeview Institute Monroe and make a meaningful impact in patient financial services!
As a Financial Counselor, you will verify benefits and eligibility on all admission inquiries, prepare admission folders, and collect co-pays/deductibles from patients. You will also be key in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize non-payment risk, and ensuring accurate financial collections.
Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services.
Accurately verify insurance benefits and eligibility for all admissions.
Prepare admission folders and collect co-pays/deductibles from patients.
Assist with payment plans and coordinating financial arrangements with collection personnel.
Collaborate with utilization review and discharge planning to limit non-payment risk.
Provide ongoing patient benefit information and participate in patient discharge procedures.
Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.
Your Experience Matters What we're looking for
Education: High School graduate or equivalent preferred.
Experience. At least one (1) year of experience in a health care collections or related field, or any combination of education, training, or experience in a health care business office environment. Experience with insurance billing, computer, and business software programs (Excel) preferred.
Additional Requirements: May be required to work flexible hours and occasional overtime.
Your Care Matters What we provide for our team:
Monthly Bonus Opportunity
401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid short-term and long term disability insurance
Paid time off
Paid Holidays
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Ridgeview Institute Monroe.
Compensation:
This is a full-time role, and the expected compensation range is $16.00 - $22.00 hourly ++ a monthly bonus opportunity! We’re eager to engage with all qualified candidates, and consideration will be provided based on experience and skill level. Join us as our Financial Counselor!
QualificationsGet to know us Outstanding Care, Compassionate People, Unparalleled Service
Welcome to Ridgeview Institute Monroe (RIM), a leading mental health care hospital in Monroe, GA, dedicated to setting the standard for excellence in psychiatric treatment since 2017. Our hospital offers a full continuum of care, including specialized programs for adolescents, adults, and older adults, including a specialized women's program. We are committed to providing evidence-based treatment approaches to assist our patients in achieving their treatment goals.
At Ridgeview Institute Monroe, we believe in the power of community and collaboration. Our team works closely with the community to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions to positively impact you and those in our care. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Monroe.
To learn more about Ridgeview Institute Monroe, visit us at: https://ridgeviewinstitute.com/monroe/
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
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At Ridgeview Institute Monroe, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Since opening in 2017, Ridgeview Institute Monroe has treated over 15,000 patients in programs for specialized populations that include adolescents, adults-including a specialized women’s program, and older adults. Ridgeview Institute Monroe uses Evidence-Based Treatment approaches to assist patients in achieving their treatment goals.
As we continue to grow to meet the changing needs of our communities, RIM marked a five-year anniversary by opening a new unit with 23 additional psychiatric beds for adult programs in 2022. We expanded by adding an additional 11 treatment beds in 2025.
Our hospital now operates 122 inpatient psychiatric beds with a full continuum of behavioral healthcare services.
The Joint Commission is an independent, not-for-profit organization which certifies health care organizations and programs across the U.S. Their seal is a symbol of quality in an organization’s commitment to meeting certain industry standards.
Ridgeview Institute Monroe has been awarded the Joint Commission’s Gold Seal of approval, which represents our dedication to ongoing quality of care, patient safety, and best practices.
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