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Client Experience Assistant (m/w/d)
full-timeHamburg

Summary

Location

Hamburg

Type

full-time

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About this role

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Client Experience Assistant (m/w/d) für die Hamburger Cartier Boutique in Vollzeit (befristet auf 12 Monate)

Ihre Aufgaben: 

  • Begrüßung der Kund:innen und Sicherstellung eines Einkaufserlebnisses 
  • Unterstützung des Verkaufspersonals bei der Produktpräsentation 
  • Unterstützung der Boutique Administration in allen Bereichen wie Inventurorganisation, Wareneingang etc. 
  • Vorbereitung des Versandes, inklusive korrektes Verpacken der Produkte 
  • Koordination von externen Dienstleistungsunternehmen 
  • Unterstützung im Bereich Visual Merchandising und der Warenpräsentation inklusive Preisauszeichnung 

                         

Ihr Qualifikationsprofil: 

  • Abgeschlossene Ausbildung in einem kunden- und/oder serviceorientiertem Umfeld (z.B. Juwelier-Einzelhandel, gehobene Hotellerie etc.) 
  • Sehr gute Deutsch- und Englischkenntnisse, weitere Sprachkenntnisse sind erwünscht 
  • Belastbare:r Teamplayer:in mit einem sicheren, offenen und angemessenem Auftreten 
  • Exakte und präzise Arbeitsweise 
  • Kenntnisse in SAP oder einem ähnlichen Warenwirtschaftsprogramm 

Wir freuen uns auf Ihre Bewerbung!  

#Richemont #WeCraftTheFuture

Other facts

Tech stack
Customer Service,Team Player,Attention to Detail,German,English,Visual Merchandising,SAP,Inventory Management,Product Presentation,Packaging,Communication,Administration,Retail Experience,Luxury Goods,Sales Support

About Richemont

Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold.

Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati.

Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.

Team size: 201-500 employees
LinkedIn: Visit
Industry: Retail Luxury Goods and Jewelry
Founding Year: 1919

What you'll do

  • The Client Experience Assistant is responsible for welcoming customers and ensuring a pleasant shopping experience. Additional duties include supporting sales staff, assisting with boutique administration, and preparing shipments.

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Frequently Asked Questions

What does a Client Experience Assistant (m/w/d) do at Richemont?

As a Client Experience Assistant (m/w/d) at Richemont, you will: the Client Experience Assistant is responsible for welcoming customers and ensuring a pleasant shopping experience. Additional duties include supporting sales staff, assisting with boutique administration, and preparing shipments..

Why join Richemont as a Client Experience Assistant (m/w/d)?

Richemont is a leading Retail Luxury Goods and Jewelry company.

Is the Client Experience Assistant (m/w/d) position at Richemont remote?

The Client Experience Assistant (m/w/d) position at Richemont is based in Hamburg, Germany. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Experience Assistant (m/w/d) position at Richemont?

You can apply for the Client Experience Assistant (m/w/d) position at Richemont directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Richemont on their website.