About this role
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
- Do you have previous experience in retail, particularly in the field of luxury or the service sector (hospitality, tourism)?
- Do you have the ability to work in a fast-paced and dynamic retail environment?
- Are you a confident communicator with a passion for personalised customer service?
- Do you strive for excellence and demonstrate a high attention to detail?
- Do you have good operational skills and a strong learning agility?
- Are you a proactive person with a collaborative team spirit?
- Do you have an interest in High Jewellery?
- Are you available to work department store retail hours, including weekends?
What are we expecting from you?
- Assisting Sales Associates during the selling ceremony and presentation
- Processing the sale, including payment procedures and gift wrapping
- Supporting the sales team in their daily clientelling activities
- Acting as a true brand ambassador for the Maison and upholding the in-store client journey
- Ensuring development of knowledge and skills through self-training
- Reviewing and implementing efficiencies to back-office areas, whilst contributing to a variety of operational tasks and abiding by procedures
- Enhancing expertise of digital tools across sales, CRM, stock, omnichannel and back office
More than a role…. We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations.
The recruitment process
Send your application online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. Along the recruitment process you will meet the Boutique Director and HR Business Partner. Otherwise, you will receive an email to inform you that your application has not been successful.
Other facts
About Richemont
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold.
Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati.
Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
What you'll do
- The Boutique Assistant will assist Sales Associates during the selling ceremony and support the sales team in clientelling activities. They will also act as a brand ambassador and contribute to operational tasks.
Ready to join Richemont?
Take the next step in your career journey