About this role
What You Can Expect:
Shift Pattern: Monday to Friday 06:00 - 1400 OR 14:00 - 22:00
Key Responsibilities:
Allocate labour and resources to meet daily outbound/inbound workloads.
Manage workflow across picking, packing, replenishment, loading, and goods-in activities.
Ensure on-time dispatch and adherence to customer KPIs (OTIF).
Lead, coach, and motivate warehouse colleagues to deliver high performance.
Conduct daily briefings and ensure effective communication across shifts.
Manage absence, timekeeping, performance, and conduct.
Support recruitment and onboarding of new team members.
Ensure adherence to Health & Safety, site rules, and safe systems of work.
Promote a strong safety culture, leading by example and ensuring PPE compliance.
Conduct incident investigations, near miss reporting, and corrective actions.
Ensure WMS accuracy and rigor in scanning and stock movement processes.
Support cycle counts, inventory investigations, and stock integrity improvements.
Resolve discrepancies and escalate issues where required.
Identify and implement improvement opportunities (Lean / waste reduction).
Ensure adherence to Standard Operating Procedures (SOPs).
Support the rollout of new processes, systems, or customer implementations.
Drive productivity, cost efficiency, and quality improvement
Productivity (units per hour / cost per unit)
Accuracy (pick accuracy, stock accuracy)
Service performance (OTIF / DIFOT)
Engagement and H&S performance (near misses reported, absence levels)
What You Bring:
Strong leadership with ability to motivate and engage teams.
Good knowledge of warehouse processes and 3PL operations.
Competent in Warehouse Management Systems (WMS) and Microsoft Office (particularly Excel).
Excellent communication, problem-solving, and decision-making skills.
Ability to work effectively in a fast-moving, customer-focused environment.
Previous supervisory experience within warehousing, logistics, or 3PL (essential).
Working knowledge of WMS (e.g., Manhattan, SAP EWM, Blue Yonder) desirable.
Proven experience delivering against KPIs and service levels.
Experience with continuous improvement / lean methodologies beneficial.
GCSEs/NVQ Level 2 or equivalent (minimum).
FLT licence (Reach/Counterbalance) desirable based on site needs.
Health & Safety qualification (IOSH Working Safely / Managing Safely) advantageous.
Leads by example – visible, engaged, and approachable.
Customer-focused and service-driven.
Resilient under pressure, able to prioritise and adapt.
Fair and consistent approach when managing people and performance.
Other facts
About Rhenus Logistics
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 8.2 billion. 41,000 employees work at 1,330 business sites in more than 70+ countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
For further Information visit www.rhenus.group
Imprint: https://www.rhenus.group/imprint/
Data Protection Policy: https://www.rhenus.group/data-protection-policy/
What you'll do
- The Warehouse Supervisor is responsible for allocating labor and resources to meet daily workloads, managing workflow across various warehouse activities, and ensuring on-time dispatch while adhering to customer KPIs. They will lead and motivate warehouse colleagues, conduct briefings, and ensure compliance with health and safety regulations.
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