Key Responsibility Areas:

• On receipt of shipping instructions or notification from Customer Services, arrange for the collection of cargo from shipper
• Check that transport department collects goods on time
• Check that GRV was received from the warehouse once goods are checked in
• Arrange for the cargo to be booked with the airline
• Process export documentation (Air-Waybill, HAWB, COO, EUR1, etc. as applicable)
• Frame customs entry on behalf of exporter and submit to customs.
• Batch freight documents for export
• Invoice the shipment to the client in accordance with the standard applicable rates, or as per the quotation supplied by the Customer Service team
• Print P&L sheet and confirm accruals and revenue is correct and sign off the sheet
• Ensure that the funds for CBO shipments are paid and reflect in the account prior to departure
• Assist estimates team with Air Freight Export quotation to clients when required
• Assist estimates team with Air Freight Export quotation to clients when required
• Check if flights depart as booked and if necessary, inform the client and agent of new details

Knowledge & Experience:

• Matric or Senior Certification equivalent
• More than 2 years’ experience in airfreight product
• Must have a good understanding of customs procedures.
• Dangerous Goods qualified

Skills & Attributes:

• Time management skills
• Ability to work under pressure
• Good communication skills
• Ability to integrate with team members and a team environment
• Attention to detail
• Positive attitude
• Problem solving
• Adaptability
• Customer service orientated