Lead Medical Assistant

About Revere Medical:

At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

In this hybrid clinical & administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider interactions while maintaining a service-based approach to issue resolution. This leader will partner with Practice Managers within the clinic to promote the highest standards of patient with a focus on excellent patient experiences. Additionally, the Clinical Lead provides support, mentoring, and training to staff, encouraging and developing their abilities to effectively address patient needs and provide safe patient care.  

How You Will Get Things Done:  

• Ensure appropriate onboarding and orientation of new clinical support staff and manage ongoing training and development needs, including clinical assessment, and involvement in the hiring process 
• Participate in patient care activities including but not limited to rooming, obtaining vital signs, patient histories, lab specimens, administering medications and vaccines 
• Authorize prescription refills as directed by providers while following Village policies  
• Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly  
• Schedule patient appointments/follow-up appointments in accordance with established policies and procedures  
• Collaborate with Practice Manager on clinical staffing assignments and work in a patient-facing clinical role as needed
• Other duties as assigned 

How You Will Build Trust: 

• Demonstrate kindness and compassion in all patient interactions  
• Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume 
• Be honest, honor your commitments, and communicate effectively 
• Demonstrate exceptional adherence to infection control measures, point of care test/CLIA waived lab compliance, OSHA for healthcare settings and safe vaccine storage, handling, and administration 
• Mentor, support, and develop new clinical support staff 
• Attend leadership meetings, conducting clinical staff meetings and huddles in collaboration with the Practice Manager with a focus on staff engagement. Provide office supervision in the absence of the Practice Manager 

How You Will Innovate: 

• Communicate organizational and clinical changes to staff positively and champion support of all change 
• Prepare and administer PO, IM, and ID medications as directed by the Provider, utilizing the “Rights of Vaccine or Medication Administration”  
• Provide instruction to the patient regarding medications and diet  
• Perform quality controls and equipment checks 

Experience to Drive Change: 

• Current unencumbered license as an LVN/LPN or current certification as an MA 
• Current BLS certification for healthcare providers preferred; required within 90 days of employment  
• High School Diploma/Equivalency required  
• Experience in primary care, family practice, internal medicine, urgent care or ER preferred  
• 3-5 years minimum clinical experience in primary care or similar practice setting with proven phlebotomy, lab processing and handling, CLIA waived testing compliance, and vaccine storage, handling, and administration experience required 
• Passion for mentoring with a focus on patient safety  

Unlock your Benefit Bundle!

Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.

Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.

Need flexibility? Our Vacation Exchange Program has you covered.

And that’s just the beginning—much more awaits!

Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.