Outlet Sales Leader
full-time•Houston
About this role
RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.
RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand.
YOUR RESPONSIBILITIES
- Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets
- Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
- Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
- Build and maintain client outreach lists to foster relationships and drive repeat business
- Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
- Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives
- Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards
OUR REQUIREMENTS
- 2+ years of leadership experience in retail, preferably in home furnishings
- Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
- Flexibility to work a dynamic schedule across all operational hours
OUR PHYSICAL REQUIREMENTS
- Lift and move items up to 50 lbs, using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Other facts
Tech stack
Sales Performance,Team Leadership,Customer Experience,Product Knowledge,Strategic Execution,Client Outreach,Operational Excellence,Visual Merchandising,Cross-Functional Collaboration,Safety Compliance,Inventory Management,Motivation,Empowerment,Brand Loyalty,Communication,Training
About RH Restoration Hardware
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONE
Some look for a job, others seek opportunity.
Opportunities to do something extraordinary, remarkable and amazing.
Something that hasn’t been seen before, because it hasn’t been done before.
Something out there, in the uncharted waters, at the highest altitudes, where the air gets thin, and the odds get slim. Where the map is your imagination, your compass is your values, and you are driven by your vision.
Opportunities that lie beyond the edge of impossible, that you make possible.
Opportunities that bewilder others to ask, “Who does that?”
Outcomes that embolden us to respond, “We do.”
Explore our current opportunities at www.RH.com/careers.
What you'll do
- The Outlet Sales Leader is responsible for driving sales performance and ensuring an extraordinary customer experience. This includes training team members, implementing pricing strategies, and maintaining brand standards.
Ready to join RH Restoration Hardware?
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Frequently Asked Questions
What does a Outlet Sales Leader do at RH Restoration Hardware?
As a Outlet Sales Leader at RH Restoration Hardware, you will: the Outlet Sales Leader is responsible for driving sales performance and ensuring an extraordinary customer experience. This includes training team members, implementing pricing strategies, and maintaining brand standards..
Why join RH Restoration Hardware as a Outlet Sales Leader?
RH Restoration Hardware is a leading Design Services company.
Is the Outlet Sales Leader position at RH Restoration Hardware remote?
The Outlet Sales Leader position at RH Restoration Hardware is based in Houston, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Outlet Sales Leader position at RH Restoration Hardware?
You can apply for the Outlet Sales Leader position at RH Restoration Hardware directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about RH Restoration Hardware on their website.