Associate Hospitality Leader
full-time•Oak Brook
About this role
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach.
YOUR RESPONSIBILITIES
- Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH’s dining room service standards and support their professional growth
- Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH’s vision
- Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
- Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
- Support the Hospitality Leader with driving RH’s financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
- Create strategic team schedules to optimize our business while also elevating our client experience
- Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment
OUR REQUIREMENTS
- 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
- Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
- Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
- Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
- Candidates must have legal authorization to work in the country in which they are applying at the time of application
- Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
- Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
- Work standing and walking for extended periods of time
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Other facts
Tech stack
Hospitality Leadership,Team Development,Operational Excellence,Financial Performance Management,Recruitment,Onboarding,Quality Standards,Safety Compliance,Guest Engagement,Strategic Decision Making,Microsoft Excel,Inventory Management,Point Of Sale Systems,Autonomy,Collaboration,Training
About RH Restoration Hardware
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONE
Some look for a job, others seek opportunity.
Opportunities to do something extraordinary, remarkable and amazing.
Something that hasn’t been seen before, because it hasn’t been done before.
Something out there, in the uncharted waters, at the highest altitudes, where the air gets thin, and the odds get slim. Where the map is your imagination, your compass is your values, and you are driven by your vision.
Opportunities that lie beyond the edge of impossible, that you make possible.
Opportunities that bewilder others to ask, “Who does that?”
Outcomes that embolden us to respond, “We do.”
Explore our current opportunities at www.RH.com/careers.
What you'll do
- Lead and develop team members to uphold dining room service standards while driving operational excellence. Support the Hospitality Leader in shaping strategic direction and ensuring seamless execution of operations.
Ready to join RH Restoration Hardware?
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Frequently Asked Questions
What does a Associate Hospitality Leader do at RH Restoration Hardware?
As a Associate Hospitality Leader at RH Restoration Hardware, you will: lead and develop team members to uphold dining room service standards while driving operational excellence. Support the Hospitality Leader in shaping strategic direction and ensuring seamless execution of operations..
Why join RH Restoration Hardware as a Associate Hospitality Leader?
RH Restoration Hardware is a leading Design Services company.
Is the Associate Hospitality Leader position at RH Restoration Hardware remote?
The Associate Hospitality Leader position at RH Restoration Hardware is based in Oak Brook, Illinois, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Associate Hospitality Leader position at RH Restoration Hardware?
You can apply for the Associate Hospitality Leader position at RH Restoration Hardware directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about RH Restoration Hardware on their website.