About this role
Grow your career with us
You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.
Responsibilities:
OFFICER , Sales Support Officer | 销售支持专员
Company: 赛得利(山东)纤维有限公司
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Job Summary
The Sales Support Officer plays a crucial role in enhancing the efficiency and effectiveness of the sales team by providing comprehensive administrative and operational support. This position ensures smooth sales operations, improves customer satisfaction, and contributes directly to the company's sales objectives.
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Job Responsibilities
Sales Process Support: Assist the sales team throughout the sales cycle, including preparing sales quotations, proposals, and contracts. Ensure accuracy and timely delivery of all sales-related documents.
Customer Communication: Serve as a primary point of contact for customer inquiries regarding orders, product information, and delivery schedules. Coordinate with internal departments (e.g., logistics, production) to resolve customer issues and provide timely updates.
Data Management & Reporting: Maintain accurate and up-to-date customer records, sales data, and CRM system information. Generate sales reports, analyze sales trends, and provide insights to the sales management team.
Order Processing & Tracking: Process sales orders accurately and efficiently, ensuring all necessary documentation is complete. Track order status from placement to delivery, proactively communicating any potential delays to customers and the sales team.
Administrative Support: Manage sales team schedules, arrange meetings, and prepare presentations. Handle general administrative tasks to ensure the smooth operation of the sales department.
Market Research Assistance: Support the sales and marketing teams by gathering market information, competitor analysis, and customer feedback as needed.
* Cross-functional Collaboration:** Liaise effectively with other departments such as marketing, finance, and logistics to ensure seamless execution of sales strategies and customer satisfaction.
Disclaimer:
When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.
Thank you for considering a career with RGE.
#LI-SateriOther facts
About RGE
Headquartered in Singapore, RGE is a global group of companies in the bio-based resources and energy sectors, serving over 100 markets worldwide. With more than US$40 billion in assets and a workforce of 80,000 employees, our operations span across Indonesia, China, Brazil, Canada, Spain, and Malaysia. As a global leader in sustainable natural fibres, edible oils, green packaging, and cleaner energy solutions, we play a vital role in feeding, clothing, and improving the lives of billions every day.
We build lasting businesses by integrating sustainability as an enabler of growth, while advancing a nature-positive, greener future. Established in 1973, we have remained committed to sustainable development, conservation, and community empowerment, guided by our 5Cs philosophy of doing what is good for the Community, Country, Climate, Customer, and only then will it be good for the Company.
What you'll do
- The Sales Support Officer enhances the efficiency of the sales team by providing administrative and operational support. This includes assisting with sales processes, customer communication, and data management.
Ready to join RGE?
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