About this role
Company Description
Are you ready to lead a dynamic team and tackle exciting challenges in the world of network operations? We are seeking a highly skilled and motivated Component Lead to join our NOC Green Team. If you thrive in a fast-paced environment and enjoy solving complex technical problems, this is the perfect opportunity for you! As the Component Lead, you will be responsible for leading a team of 5 members offering Level 2 support, ensuring smooth and efficient operations, and making a real impact on our network infrastructure. This role requires strong leadership, organizational, and prioritization skills, as well as a commitment to high quality and customer satisfaction.
Job Description
- Lead and manage the NOC Green Team, ensuring effective and efficient operations.
- Oversee the daily activities of the team, providing guidance and support as needed.
- Ensure timely and accurate resolution of incidents and service requests.
- Collaborate with other teams and stakeholders to ensure seamless operations and support.
- Develop and implement strategies to improve team performance and service delivery.
- Monitor and report on team performance, identifying areas for improvement.
- Handle administrative tasks related to inventory & monitoring of network devices.
Qualifications
- Proven experience in a leadership role within a Network Operations Center or similar environment.
- Strong organizational and communication skills.
- Ability to collaborate effectively with cross-functional teams.
- Fluency in German and English is mandatory. Additional languages such as Italian, Lithuanian, Czech, Hungarian, Slovakian, Bulgarian, Romanian, or Croatian are a plus.
- Excellent Network-Skills (certified)
- Experience with ServiceNow or similar ITSM-Tools
Additional Information
- Flat hierarchies and short decision-making channels
- A family-friendly company culture with flexible working hours and remote working options available according to your individual needs
- Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education)
- A lunch allowance
- Staff shopping and travel discounts
- Extensive workplace wellness programme including fitness classes, massages, etc.
- An industry-standard, attractive and performance based annual gross salary starting at 65.000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications
No matter where you are in your career, we have a path for you. Whether you’re looking for your first job, advancement in your field, or a new career shift. We’re proud to employ great people who are passionate about their jobs. But they’re all different. No matter who you are, what you need and where you’re going, REWE Group can be a part of it. Apply now!
Please upload your resume to give us insight of your work experience - anonymously if you like!
We promote a diverse and inclusive work environment. Therefore, we welcome applications from people of different gender, age, cultural or social background, sexual identity and applications from people with disabilities. In addition, we would like to increase the proportion of women in management positions and are particularly pleased to receive applications from women for this position.
Other facts
About REWE International Dienstleistungsgesellschaft m.b.H
Mit den Handelsunternehmen BILLA, PENNY, BIPA & ADEG gestalten wir, die REWE Group, wegweisend den österreichischen Handel. Wir gewährleisten die Versorgung mit hochwertigen Lebensmitteln und Drogerieartikeln – nicht nur national, sondern auch international!
Über 46.500 tätige Mitarbeiter:innen sind das Fundament unseres Erfolges. Allein in unserer Zentrale mit Hauptsitz in Wiener Neudorf arbeiten ca. 3.500 Persönlichkeiten in über 400 unterschiedlichen Berufsbildern und das auf allen Levels, von jungen Berufseinsteiger:innen bis zu Fachexpert:innen.
Vom Geschäftssitz in Wiener Neudorf aus wird nicht nur das Geschäft in Österreich, sondern auch das internationale Geschäft der REWE Group („Handel International“) gesteuert. Von BILLA in Bulgarien bis PENNY in Ungarn: Unser qualitatives Angebot wird überall geschätzt. Neben Österreich ist die REWE in acht weiteren europäischen Ländern erfolgreich vertreten.
Als großer Konzern schaffen wir unzählige Möglichkeiten, ohne dabei die individuellen Wünsche, Bedürfnisse und Erwartungen unserer Mitarbeiter:innen und Kund:innen aus den Augen zu verlieren.
*Zahlen: Geschäftsjahr 2022
What you'll do
- Lead and manage the NOC Green Team, ensuring effective and efficient operations. Oversee daily activities, provide guidance, and ensure timely resolution of incidents and service requests.
Ready to join REWE International Dienstleistungsgesellschaft m.b.H?
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