full-time•Salt Lake City
About this role
Description
The Hilton Garden Inn located in Salt Lake City is looking to add our hospitality family! This award-winning hotel is perfectly located right in the heart of downtown Salt Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!
SUMMARY
Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.
BENEFITS
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
OVERVIEW
To wait on and serve food to restaurant patrons in a friendly, professional, and efficient manner.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Presents menu, answers questions and makes suggestions regarding food and service
- Writes order on check or memorizes it
- Relays and/or enters order into POS system for the kitchen and serves courses from kitchen and/or bar
- Observes guest to fulfill any additional requests and to perceive when meal has been completed
- Clear and reset counters and tables at conclusion of each patron
- May have to clean dishes
- Clean restaurant area
- Maintains a positive and professional approach with coworkers and customers
- Adheres to all safety and brand standards
- Responds to guest requests and complaints timely, efficiently, appropriately and in a friendly manner.
- Maintains professional image at all times through appearance and dress
- Follows Company policies and procedures
- Operates in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws
- Other duties as assigned by supervisor or management
KNOWLEDGE, SKILLS, and ABILITIES
- Knowledge of food service regulations
- Strong customer service and interpersonal communications skills required
- Able to maintain positive client relationships
- Able to easily and quickly lift and carry heavy trays
- Speak, read, write, and comprehend the English language, proficiently.
- Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards
- Excellent conflict-resolution skills
- Able to work in fast paced environment
- Able to prioritize, organize, and manage multiple tasks
EDUCATION
High School Graduate or GED preferred
EXPERIENCE
Previous server experience preferred
Bartender experience preferred
LICENSES OR CERTIFICATES
State issued Food Handlers Card
TIPS(Training for Intervention Procedures) certification required or must be obtained prior to employment
Any requirements unique to local and state regulations required. Brand standards and/or additional training required
ENVIRONMENT and PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems.
Most work will be performed by standing & walking, up to the complete 8-hour shift or more if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally.
Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.
Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.
Must be able to lift up 40 pounds frequently (on a daily basis), up to 50 pounds occasionally.
OTHER
Servers may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Server is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
Requirements
105RRHSLCDW
What you'll do
- The Server is responsible for waiting on and serving food to restaurant patrons in a friendly and efficient manner. This includes presenting menus, taking orders, serving food, and maintaining a clean restaurant area.
About Resolute Road Hospitality
We aim to change the way owners think of their management team. Our purpose is to share the lessons learned through decades of hotel ownership and management with our partners. Driven by our promise to maximize performance and care for your hotel as if it were our own. Our team’s years of experience operating hotels at every level, from the bellman to CEO and everything in between, is the road that brought us here, which allows us to outperform the competition.
Ready to join Resolute Road Hospitality?
Take the next step in your career journey
Frequently Asked Questions
What does a Server do at Resolute Road Hospitality?
As a Server at Resolute Road Hospitality, you will: the Server is responsible for waiting on and serving food to restaurant patrons in a friendly and efficient manner. This includes presenting menus, taking orders, serving food, and maintaining a clean restaurant area..
Is the Server position at Resolute Road Hospitality remote?
The Server position at Resolute Road Hospitality is based in Salt Lake City, Utah, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Server position at Resolute Road Hospitality?
You can apply for the Server position at Resolute Road Hospitalitydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.