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Legal Operations Support Associate - Intellectual Property
full-timeKuala Lumpur

Summary

Location

Kuala Lumpur

Type

full-time

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About this role

The Legal team is responsible for managing the legal affairs of the company, including providing legal counsel across the organization, handling disputes, and creating and enforcing intellectual property.

Let's talk about the team:

The Legal Operations Support Associate – Intellectual Property position will play a key role in supporting and improving the operations of Resmed’s Legal Team, with a particular focus on Intellectual Property (IP) support. While the role will focus on maintaining IP records, coordinating with external counsel, and supporting IP-related systems and processes, you will also be cross-trained across a wide range of legal operations functions.

This role is part of a collaborative team environment and will contribute to shared team priorities, continuous improvement initiatives, and the smooth functioning of core legal operations. This is an integral role within the Legal Operations function, requiring strong attention to detail, a problem-solving mindset, and the ability to execute legal support tasks seamlessly.

Let’s talk about the role:

  • Administer and maintain data in the IP docketing and records management system (e.g., Anaqua), ensuring data integrity and timely updates.
  • Support the processing of weekly docketing and paralegal reports and patent/trademark maintenance actions.
  • Coordinate correspondence with external IP counsel and internal stakeholders for routine administrative needs.
  • Support as needed the day to day maintenance for core legal platforms (e.g., Anaqua, CounselLink, MyContracts, iManage, Xakia), ensuring smooth operation and user onboarding/offboarding.
  • Serve as the first line of support for Anaqua, troubleshooting issues and working with IT for resolution.
  • Drive process efficiency by documenting SOPs for core legal operations, ensuring standardization and clarity.
  • Continuously improve legal processes by documenting workflows, identifying inefficiencies, and recommending optimizations.
  • Assist in matter creation and tracking within CounselLink, ensuring accuracy in legal records.
  • Support the administration of the e-billing process, ensuring timely and accurate invoicing.
  • Generate reports from legal/IP systems as needed.
  • Support the triage of shared Legal Operations inbox’s, responding to queries, routing requests and tracking recurring issues.

 

 

Let’s talk about the you:

Required:

  • 1-2 years of related experience in legal support role or similar

  • Exposure to IP systems such as Anaqua, or prior IP administrative experience.

  • Experience in legal systems or with legal operations processes

  • A strong sense of business ethics including the ability to appropriately handle confidential information.

  • Ability to learn quickly and understand legal activities and processes.

  • Strong customer experience focus.

  • Excellent written and verbal communication skills.

  • Excited and enthusiastic to learn, and by the opportunities new challenges provide.

  • Desire to work in a high caliber team and strive for exceptionally high-quality service delivery.

  • Excellent computer proficiency (e.g. MS Office – Word, Excel, and Outlook)

Preferred:

  • Experience in Operations/ Shared Services environment in multi-national operations.

  • Experience in working within cross functional teams and able to support multiple countries

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

 

Other facts

Tech stack
Legal Support,Intellectual Property,Data Management,Customer Experience,Communication Skills,Problem Solving,Process Improvement,Attention to Detail,Team Collaboration,Legal Operations,Docketing,E-Billing,SOP Documentation,Workflow Optimization,IT Troubleshooting,Legal Systems

About ResMed

We believe shaping a better world starts with better sleep and breathing, which is why we pioneer innovative solutions to help millions of people in more than 140 countries around the world live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Medical Equipment Manufacturing

What you'll do

  • The role involves maintaining IP records, coordinating with external counsel, and supporting IP-related systems and processes. Additionally, the associate will drive process efficiency and assist in matter creation and tracking within legal systems.

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Frequently Asked Questions

What does a Legal Operations Support Associate - Intellectual Property do at ResMed?

As a Legal Operations Support Associate - Intellectual Property at ResMed, you will: the role involves maintaining IP records, coordinating with external counsel, and supporting IP-related systems and processes. Additionally, the associate will drive process efficiency and assist in matter creation and tracking within legal systems..

Why join ResMed as a Legal Operations Support Associate - Intellectual Property?

ResMed is a leading Medical Equipment Manufacturing company.

Is the Legal Operations Support Associate - Intellectual Property position at ResMed remote?

The Legal Operations Support Associate - Intellectual Property position at ResMed is based in Kuala Lumpur, Kuala Lumpur, Malaysia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Legal Operations Support Associate - Intellectual Property position at ResMed?

You can apply for the Legal Operations Support Associate - Intellectual Property position at ResMed directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ResMed on their website.