About this role
About Rentokil-Terminix: Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada.
The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. New business revenue will come from the following sources:
Salary: $39,000 - 42,000 + commissions
Principal Duties and Responsibilities :
● Effectively manage inbound daily sales calls expectations.
● Consistently maintain a 60% or better closing rate and convert customer call-ins to 25% or better into our Year Round Protection Plan.
● Consistently achieve and exceed monthly Base Line Sales Target.
● Clearly identify and execute the Inside Sales 6 Step Sales Approach.
● Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
● Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
● Effectively Execute Residential Campaigns for both new and existing customers.
● Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume.
● During non-peak months, it may be necessary to support campaigns other than Inbound.
● Call volume standards are 12-15 Calls per Hour.
● Meet or exceed an average monthly call quality score above 75%.
● Multi-tasking skills are essential
● 1+ years successful experience at a rapidly growing professional sales organization.
● 1+ years Call center experience
● Proven history of driving sales results and achieving goals
● Must possess superior verbal and written communication skills.
● Experience in effectively collaborating with internal and external stakeholders
● Proven success in a dynamic, fast paced environment
Education Requirements: High School Diploma
Preferred: College Diploma or University Degree in a business, administrative and/or accounting field or equivalent experience
Why Choose Rentokil-Terminix?
A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. You will receive some great benefits (if eligible) during your tenure with us:
- You are paid during your training!
- Great benefits - Medical, Dental, and Vision
- Employer-matched RRSP program up to 3.5% of your base salary per year
- Paid sick and vacation days
- Short and long-term disability
- Life Insurance
- Ability to make commission bonus’s (after 3-month probation)!
- Competitive compensation
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
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Other facts
About Rentokil Initial
Ambius is the market leader in creating enhanced commercial spaces. With over 50 years of experience, our experts have a deep understanding of the ambient environment’s impact on brand reputation. By incorporating plants into your design in the right way you can maximize the human potential of your workspace and set your business apart.
Through interior and exterior plant displays, living green walls, flowers, replica foliage, Christmas trees and decorations, holiday décor, and scenting solutions, we design, install, and service consistently superior experiences for the built environment.
We are trusted by our customers who value our consultative approach, architectural understanding, our knowledge of design and sensory marketing, and the level of wellbeing benefits our solutions provide. We believe an Ambius experience can stimulate people’s senses that inspire ideas, improve health and lift moods.
Ultimately, we are driven to enhance lives and create world-class experiences for commercial spaces.
Ambius services include:
• Interior landscaping
• Living green walls
• Premium scenting
• Holiday décor
• Floral and blooming programs
What you'll do
- The Inside Sales Professional is responsible for selling and upselling Pest Management Services and Products to residential prospects and current clients. This includes managing inbound sales calls, achieving sales targets, and executing the company's sales process effectively.
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