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Field Sales Executive - Mapusa
full-timeMapusa

Summary

Location

Mapusa

Type

full-time

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About this role

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

  • The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.

  • The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

Business Development (Sales)

  • Get business as per the approved business plan of the branch
  • Responsible for sales promotion activities in the assigned territory
  • Ensure all Sales KPIs are achieved month on month
  • Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
  • Maximise conversion of enquiries into orders
  • Ensure renewals in line with Company Expectations
  • Keep a close eye on the developments & business opportunities in the assigned territory
  • Prepare MPG and ensure it’s updated regularly

Customer Service

  • Ensure the quality of service delivery
  • Maintain good liaison with the customers
  • Prepare reports & submit the same on time to the customers
  • Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
  • Conduct detailed inspection & SRA at client's site
  • Prepare quotations for the customers through the system
  • Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
  • Set correct Customer expectations with respect to the pest management
  • Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
  • Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
  • Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
  • Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.
  • Administration & Accounts
    • Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
    • Follow-up for the timely and correct invoicing by the back office
    • Share the costings and customer expectation with operations before service delivery
    • Ensure all the collections gets deposited to back office within 24 hours
    • Review daily collection & billing with back office department

  • Maintaining Systems and MIS
    • Ensure the required systems related to sales are updated on timely basis.
    • Prepare Daily and Monthly Sales Report
    • Maintain Database of customers

Key Result Areas:

  • Business Development (Sales)
  • Develop new business opportunities & Upselling Opportunities
  • Renewals (if assigned)
  • Calls/ Survey / Quotations/ PDSA  as per Regional plan
  • Collection & DSO
  • Customer Service
  • Timely Invoice Submission

Competencies (Skills essential to the role):

  • Good Interpersonal & Networking Skills
  • Ability to communicate effectively
  • Ability to negotiate with the clients
  • Ability to achieve targets
  • Computer Skills

Educational Qualification / Other Requirement:

  • Any Graduate (Any stream)
  • Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile
  • Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile       

Role Type / Key working relationships:

  • Field Sales - Individual Contributor Role
  • External team- Customers and Customer representative

Internal team- ABM/BM, Operations & Sales Colleagues, Planners

What can you expect from RPCI?

  • Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

.

Other facts

Tech stack
Interpersonal Skills,Networking Skills,Communication Skills,Negotiation Skills,Sales Skills,Customer Service,Business Development,Report Preparation,Problem Solving,Time Management,Team Collaboration,Customer Relationship Management,Sales Promotion,Data Management,Invoice Management,Market Analysis

About Rentokil Initial

Ambius is the market leader in creating enhanced commercial spaces. With over 50 years of experience, our experts have a deep understanding of the ambient environment’s impact on brand reputation. By incorporating plants into your design in the right way you can maximize the human potential of your workspace and set your business apart.

Through interior and exterior plant displays, living green walls, flowers, replica foliage, Christmas trees and decorations, holiday décor, and scenting solutions, we design, install, and service consistently superior experiences for the built environment.

We are trusted by our customers who value our consultative approach, architectural understanding, our knowledge of design and sensory marketing, and the level of wellbeing benefits our solutions provide. We believe an Ambius experience can stimulate people’s senses that inspire ideas, improve health and lift moods.

Ultimately, we are driven to enhance lives and create world-class experiences for commercial spaces.

Ambius services include:
• Interior landscaping
• Living green walls
• Premium scenting
• Holiday décor
• Floral and blooming programs

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Facilities Services
Founding Year: 1925

What you'll do

  • The Field Sales Executive is responsible for identifying and securing pest control business opportunities while achieving sales targets. The role involves collaboration with internal teams and maintaining customer relationships.

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Frequently Asked Questions

What does a Field Sales Executive - Mapusa do at Rentokil Initial?

As a Field Sales Executive - Mapusa at Rentokil Initial, you will: the Field Sales Executive is responsible for identifying and securing pest control business opportunities while achieving sales targets. The role involves collaboration with internal teams and maintaining customer relationships..

Why join Rentokil Initial as a Field Sales Executive - Mapusa?

Rentokil Initial is a leading Facilities Services company.

Is the Field Sales Executive - Mapusa position at Rentokil Initial remote?

The Field Sales Executive - Mapusa position at Rentokil Initial is based in Mapusa, Goa, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Sales Executive - Mapusa position at Rentokil Initial?

You can apply for the Field Sales Executive - Mapusa position at Rentokil Initial directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Rentokil Initial on their website.