About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

The Manager of Court & Content Development leads a team responsible for sourcing, processing, and enhancing court content across multiple North American jurisdictions. This position reports to the Director, North American Case Law Collections & Conversion and plays a critical role in delivering high-quality, timely, and competitive caselaw content. The incumbent will establish operational efficiency, support revenue and margin objectives, and help drive the adoption of Generative AI and automation across workflows. They will also foster a culture of engagement, learning, and high performance.
 

Responsibilities:

• Team Leadership & Culture

  • Manage a diverse team of approximately nine individual contributors across North America responsible for BPM, TCO, and content activities across multiple jurisdictions.

  • Maintain an innovative, digital-first, analytics-oriented, empowered, flexible, and transparent culture that promotes diversity and inclusion.

  • Conduct regular coaching sessions, mid-year check-ins, and annual performance evaluations for all direct reports.

  • Continuously monitor and elevate individual and team performance; drive a culture of learning, growth, and accountability.

• Operational Excellence

  • Set and track productivity goals; define expectations for operational success and continuously raise the performance bar as the organization evolves.

  • Oversee production and delivery of caselaw content for multiple jurisdictions, ensuring accuracy, consistency, and scalability.

  • Ensure team output meets prescribed quality, timeliness, and completeness targets.

  • Improve speed-to-market and ensure timely processing of new and updated court content.

  • Identify and implement process and workflow improvements to enhance operational efficiency and reduce manual effort.

  • Perform quality reviews of products and generate reports, dashboards, or analyses as needed.

• Innovation, Automation & AI Enablement

  • Drive operational effectiveness by integrating automation, AI, and analytics-based solutions into content workflows.

  • Lead team adoption of Generative AI to enhance content creation, court data management, and productivity.

  • Enable the evolution of content solutions to better serve customer needs and strengthen LexisNexis’s competitive position.

• Cross-Functional Collaboration & Stakeholder Management

  • Manage key internal and external customer queries and complaints professionally and promptly.

  • Support and contribute to cross-functional initiatives spanning Editorial, Technology, Product, Finance, and commercial partners.

  • Collaborate on delivering new and existing products that fill market gaps and enhance competitive positioning.

  • Stay informed about technology developments, digital tools, and analytics trends to improve workflows and drive innovation.

Qualifications:

• Strong interpersonal, communication, and presentation skills.

• Collaborative leadership style with the ability to guide cross-functional, deadline-driven strategic initiatives.

• Demonstrated business and commercial acumen, with strong quantitative and analytical skills.

• Excellent organizational, project-planning, time-management, and change-management capabilities across multiple functional groups.

• Effective delegation, prioritization, and resource management skills.

• Proven problem-solving ability, including identifying, researching, and coordinating efforts to diagnose complex issues.

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Home based-Ohio $82,300 - $137,200. If performed in Colorado, the base pay range is $86,600 - $144,400.If performed in New York, the base pay range is $95,300 - $158,900.If performed in New York City, the base pay range is $99,600 - $166,100.If performed in Rochester, NY, the base pay range is $82,300 - $137,200.U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. Application deadline is 02/27/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.