Front Desk Supervisor- Le Meridien Fort Worth Downtown
full-time•Fort Worth
About this role
What you will be doing
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Accurately check AM and PM discrepancy reports.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Qualifications
What we are looking for
- Ability to calmly work with high demand and/or upset guests
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Other facts
Tech stack
Staffing Levels Management,Interviewing,Hiring,Supervising,Training,Scheduling,MICROS System Operation,Discrepancy Reporting,Interdepartmental Communication,Guest Check-in/Check-out,Problem Resolution,High Work Ethic,Self-Initiative,Teamwork
About Remington Hospitality
A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time. Founded in 1968, Remington has always operated with an owner-centric mindset by delivering superior rooms margin and house profit. Its track record of market penetration growth demonstrates a unique understanding of the hotel business, in all phases of the economic cycle. Remington fosters an entrepreneurial management style and brings a spirit of collaboration, innovation, and high-touch hospitality.
Team size: 5,001-10,000 employees
Website: http://www.remingtonhospitality.com/
LinkedIn: Visit
Industry: Hospitality
What you'll do
- The supervisor is responsible for ensuring proper staffing levels by handling interviewing, hiring, training, and scheduling for various front office roles, while also being capable of performing all front office duties when necessary.
Ready to join Remington Hospitality?
Take the next step in your career journey
Frequently Asked Questions
What does a Front Desk Supervisor- Le Meridien Fort Worth Downtown do at Remington Hospitality?
As a Front Desk Supervisor- Le Meridien Fort Worth Downtown at Remington Hospitality, you will: the supervisor is responsible for ensuring proper staffing levels by handling interviewing, hiring, training, and scheduling for various front office roles, while also being capable of performing all front office duties when necessary..
Why join Remington Hospitality as a Front Desk Supervisor- Le Meridien Fort Worth Downtown?
Remington Hospitality is a leading Hospitality company.
Is the Front Desk Supervisor- Le Meridien Fort Worth Downtown position at Remington Hospitality remote?
The Front Desk Supervisor- Le Meridien Fort Worth Downtown position at Remington Hospitality is based in Fort Worth, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Supervisor- Le Meridien Fort Worth Downtown position at Remington Hospitality?
You can apply for the Front Desk Supervisor- Le Meridien Fort Worth Downtown position at Remington Hospitality directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Remington Hospitality on their website.