Hotel Operations Manager
full-time•San Francisco•$100k - $110k
Summary
Location
San Francisco
Salary
$100k - $110k
Type
full-time
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About this role
Hotel Operations Manager
Application Deadline: 31 January 2026
Department: Operations - Management(OPS002)
Employment Type: Full Time
Location: I27-D00_US-SAN FRANCISCO-ADMIN EXPENSES
Reporting To: City Manager
Compensation: $100,000 - $110,000 / year
Description
We are seeking motivated and customer-centric Hotel Operations Manager to lead our parking operations in various locations. This role focuses on delivering exceptional customer service, personnel management, location profit and loss analysis, revenue generation, direct marketing, event management, client management, business development, and team development. If you are a leader with a passion for ensuring the best customer experience and driving business success, we encourage you to apply.
Key Responsibilities
- Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every parker
- Personnel Management: Recruit, train, and develop a high-performing team. Provide leadership and mentorship to staff, setting clear goals and expectations.
- Client Management: Maintain excellent relationships with clients, addressing inquiries, and proactively addressing any concerns. Ensure client needs are met and expectations are exceeded
- Team Development: Foster a culture of professionalism, accountability, and teamwork. Train and develop staff to provide exceptional customer service.
- Location Profit and Loss: Analyze financial data for assigned parking locations to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability.
- Revenue Generation: Identify opportunities to increase revenue and implement strategies to achieve revenue goals. This includes pricing strategies, customer acquisition, and cost-effective operations.
- Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods.
- Business Development: Identify new business opportunities and partnerships that can drive growth. Expand the client base and explore additional revenue streams.
- Direct Marketing: Develop and execute marketing campaigns to attract new customers and retain existing ones. Utilize various marketing channels to increase brand visibility
Skills, Knowledge and Expertise
- Bachelor's degree in Business Administration, Management, or a related field
- Proven experience in the parking management, or similar industry, with a minimum of 5 years in a leadership role.
- Strong focus on client satisfaction and customer service.
- Proficient in location profit and loss analysis.
- Demonstrated experience in revenue generation and direct marketing.
- Event management experience is a plus.
- Client relationship management skills.
- Business development and strategic thinking abilities.
- Leadership and team-building skills.
Benefits
Join our team and enjoy an outstanding benefits package, including:
Annual Discretionary Incentive plan: Designed to align pay with performance.
Annual Discretionary Incentive plan: Designed to align pay with performance.
Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones
Other facts
Tech stack
Customer Service,Personnel Management,Client Management,Team Development,Profit and Loss Analysis,Revenue Generation,Event Management,Business Development,Direct Marketing,Leadership,Strategic Thinking,Accountability,Teamwork,Training,Mentorship,Budgeting
About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Team size: 5,001-10,000 employees
Website: https://reimaginedparking.com/
LinkedIn: Visit
Industry: Facilities Services
What you'll do
- The Hotel Operations Manager will ensure exceptional customer service and manage personnel effectively. This role also involves analyzing financial data and implementing strategies for revenue generation and business development.
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Frequently Asked Questions
What does Reimagined Parking pay for a Hotel Operations Manager?
Reimagined Parking offers a competitive compensation package for the Hotel Operations Manager role. The salary range is USD 100k - 110k per year. Apply through Clera to learn more about the full compensation details.
What does a Hotel Operations Manager do at Reimagined Parking?
As a Hotel Operations Manager at Reimagined Parking, you will: the Hotel Operations Manager will ensure exceptional customer service and manage personnel effectively. This role also involves analyzing financial data and implementing strategies for revenue generation and business development..
Why join Reimagined Parking as a Hotel Operations Manager?
Reimagined Parking is a leading Facilities Services company. The Hotel Operations Manager role offers competitive compensation.
Is the Hotel Operations Manager position at Reimagined Parking remote?
The Hotel Operations Manager position at Reimagined Parking is based in San Francisco, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Hotel Operations Manager position at Reimagined Parking?
You can apply for the Hotel Operations Manager position at Reimagined Parking directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Reimagined Parking on their website.