Event Staff
part-time•Winnipeg
Summary
Location
Winnipeg
Type
part-time
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About this role
Event Staff
Application Deadline: 15 February 2026
Department: Operations - Field(OPS001)
Employment Type: Part Time
Location: I5-346_251 DONALD ST
Reporting To: Senior Parking Manager
Compensation: $16.60 / hour
Description
As Event Staff, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits.
Key Responsibilities
- Assisting customers who are unsure of how to pay for their parking
- Dealing with irate customers and solving issues to the best of their ability within the policy and framework set out for the site (Service is priority)
- Assist customers with the overall in/out process of parking
- Process tickets and collect parking fees (cash, POS and validations) documents passes created in logbook (visitor passes, validations, and event tickets)
- Prepare shift reports and ticket sorting
- Prepare shift bank deposit
- Identify and report parking equipment deficiencies and safety concerns to direct supervisor
- Litter pick up and now shoveling/salting (as required)
- Other duties assigned
- Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during their shift
- Responsible for the collection of cash and front line revenues
- Control all lot revenues and record keeping as it relates to work performed
- Interacts face to face with our customers
- Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site
- Control of all tools and equipment required to perform his/her duties
- Must be organized
- Make suggestions and recommendations relating to the way various jobs are performed
- Consults with his/her supervisor or manager regarding items of relevance to the parking operation
- Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balanced
- Each employee is required to log all the issues/events in the log book, and bring them to the attention of his/her direct supervisor
- In problem situations, in order to achieve a resolution through his dealings, with the customers and his/her supervisors or manager
- Act as a front line employee which is considered an extremely important function of this position
- Uniforms with company logo or crest must be worn when on duty in a neat and well groomed manner. Appearance is representative of the company
- Responsible for prioritization of various jobs with his/her supervisors/manager
- Responsible for tracking levels of stocks as well as supplies
Skills, Knowledge and Expertise
- Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
- Basic knowledge of the parking equipment used at the site; Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines
- Basic knowledge of both desk/handheld POS parking equipment used at the site
- High School Diploma or GED required
- Basic Technical Education
- Customer Service Experience required
- Parking related Experience
Benefits
(Full-Time Employee Only)
Medical/Vision
Dental
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation
Other facts
Tech stack
Customer Service,Communication,Problem Solving,Cash Handling,Ticket Processing,Technical Knowledge,Organizational Skills,Attention to Detail,Teamwork,Time Management,Conflict Resolution,Equipment Maintenance,Report Preparation,Safety Awareness,Revenue Control,Customer Interaction,Cleanliness
About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Team size: 5,001-10,000 employees
Website: https://reimaginedparking.com/
LinkedIn: Visit
Industry: Facilities Services
What you'll do
- As Event Staff, you will assist customers with payment inquiries and manage challenging interactions to ensure a positive experience. You will also facilitate the parking process and maintain operational efficiency through various tasks.
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Frequently Asked Questions
What does a Event Staff do at Reimagined Parking?
As a Event Staff at Reimagined Parking, you will: as Event Staff, you will assist customers with payment inquiries and manage challenging interactions to ensure a positive experience. You will also facilitate the parking process and maintain operational efficiency through various tasks..
Why join Reimagined Parking as a Event Staff?
Reimagined Parking is a leading Facilities Services company.
Is the Event Staff position at Reimagined Parking remote?
The Event Staff position at Reimagined Parking is based in Winnipeg, Manitoba, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Event Staff position at Reimagined Parking?
You can apply for the Event Staff position at Reimagined Parking directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Reimagined Parking on their website.