Assistant Manager II - New York
full-time•New York
Summary
Location
New York
Type
full-time
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About this role
Assistant Manager II - New York
Application Deadline: 31 January 2026
Department: Operations - Management(OPS002)
Employment Type: Full Time
Location: I72-15_12301 ROOSEVELT AVE
Reporting To: Senior Operations Manager
Compensation: $66,300 / year
Description
The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities
Team Leadership & Development
Support the Operations Manager in leading location staff by delegating responsibilities, coaching and mentoring team members, monitoring performance, and ensuring adherence to company standards and policies.
Support the Operations Manager in leading location staff by delegating responsibilities, coaching and mentoring team members, monitoring performance, and ensuring adherence to company standards and policies.
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Talent Management
Assist in recruitment, onboarding, and training of new team members. Contribute to workforce planning and scheduling to ensure optimal coverage and operational efficiency. -
Client & Stakeholder Relations
Serve as a liaison to property management and client representatives. Attend location meetings and respond to client inquiries to maintain strong professional relationships and ensure service excellence. -
Facility Oversight
Oversee the cleanliness, safety, and maintenance of the parking facility and surrounding premises. Coordinate and monitor maintenance projects to ensure timely and high-quality completion. -
Operational Compliance & Financial Controls
Support the Operations Manager in overseeing ticket inventory, cash handling procedures, reporting, and audits to ensure compliance and minimize risk. -
Reporting & Analysis
Assist in preparing and analyzing daily, weekly, and monthly operational reports. Provide insights and recommendations to improve performance and efficiency. -
Service Recovery & Guest Experience
Act as a point of escalation for guest concerns, ensuring prompt and professional resolution. Promote a culture of exceptional customer service among staff. -
Incident Response & Safety Management
Respond to and document incidents, accidents, and safety concerns. Collaborate with property security and internal teams to ensure a safe environment for guests and staff. -
Operational Support
Provide coverage for frontline roles when necessary, ensuring continuity of service and operational integrity.
Skills, Knowledge and Expertise
- At least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Other facts
Tech stack
Customer Service,Communication Skills,Team Leadership,Staff Management,Revenue Control,Safety Management,Client Relations,Operational Compliance,Financial Controls,Reporting,Analysis,Service Recovery,Guest Experience,Incident Response,Microsoft Office Suite,Coaching,Mentoring
About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Team size: 5,001-10,000 employees
Website: https://reimaginedparking.com/
LinkedIn: Visit
Industry: Facilities Services
What you'll do
- The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility, including staff management, revenue control, safety, and client relations. They ensure safe and efficient parking operations while delivering exceptional service to customers and clients.
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Frequently Asked Questions
What does a Assistant Manager II - New York do at Reimagined Parking?
As a Assistant Manager II - New York at Reimagined Parking, you will: the Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility, including staff management, revenue control, safety, and client relations. They ensure safe and efficient parking operations while delivering exceptional service to customers and clients..
Why join Reimagined Parking as a Assistant Manager II - New York?
Reimagined Parking is a leading Facilities Services company.
Is the Assistant Manager II - New York position at Reimagined Parking remote?
The Assistant Manager II - New York position at Reimagined Parking is based in New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant Manager II - New York position at Reimagined Parking?
You can apply for the Assistant Manager II - New York position at Reimagined Parking directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Reimagined Parking on their website.