Description

At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit. 

We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you’re ready for your work to matter, we’re ready to hear from you! 

We’re currently growing our team of Artisans with an RMS Director Business Operations to be located at our Support Center in Spring, TX. 

The RMS Director Business Operations plays a critical role in scaling our business by designing, integrating, and optimizing the systems, processes, and support functions that enable RTI’s Refined Mechanical Specialists business line to grow predictably and sustainably. This role ensures cross-functional support operates in a unified, efficient, and high-trust manner to enable our field teams and business operations.

Duties & Responsibilities 

• Design, implement, and scale operational processes that support RTI’s rapid growth.
• Integrate cross-functional support teams (HR, IT, Finance, Safety, Supply Chain) to ensure seamless service delivery to the business.
• Partner with business leaders to identify process gaps, risks, and improvement opportunities.
• Develop and maintain standardized processes, workflows, and documentation for enterprise operations.
• Lead cross-functional initiatives that enhance operational excellence, reduce risk, and streamline execution.
• Serve as the primary point of coordination for RMS systems and processes across the organization.
• Facilitate change management for new systems, tools, or processes introduced into the business.
• Measure effectiveness of operational processes and implement continuous improvement strategies.
• Ensure alignment between business needs and support function capabilities.
• Drive adoption of RTI standards across safety, HR, IT, and financial controls.

Requirements

Minimum Qualifications 

• 7+ years of experience in operations, business integration, or organizational effectiveness roles.
• Bachelor’s degree in business administration or related field.

Additional or Preferred Qualifications 

• MBA preferred.
• Strong ability to design and scale processes in a growing, entrepreneurial environment.
• Demonstrated experience leading cross-functional initiatives.
• Excellent communication and stakeholder management skills.
• Experience with process mapping, system implementation, or operational risk mitigation.
• Ability to manage multiple priorities and drive execution.

Working Conditions / Physical Demands 

• Work is executed both in an office setting and in industrial sites. This job may require in-plant meetings and also walk-arounds in the refinery / plant setting.   

Travel Requirements 

• 20% or less

About Refined Technologies 

RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa). 

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.