Learning & Organisational Development Consultant

Reed Learning is a market leading centre for all levels of CIPD professional qualifications, delivering HR/L&D apprenticeships and in-company soft skills training.

We hope that, like us, you’ll feel proud to be part of a team that inspires, supports and develops HR and L&D professionals with the skills they need to enhance their careers.

Pay Range

Job Description

Key Responsibilities

Client Leadership & Consultancy

· Act as the primary point of contact for a portfolio of clients, building trusted relationships with senior leaders (Heads of Service, Directors and equivalents).

· Lead early-stage conversations to understand organisational context, workforce challenges and desired outcomes.

· Shape learning and OD solutions collaboratively, often working with ambiguity at the outset.

· Develop project plans and statements of work; for larger projects, work alongside a project manager.

· Manage ongoing client relationships to ensure work delivers value and leads to repeat engagement.

Design & Delivery

· Design, deliver and continuously improve learning programmes – most commonly leadership, management and “human skills” development.

· Deliver approximately 60 days of training per year, both in person and virtually.

· Lead the design of programmes rather than delivering pre-prepared content.

· Contribute to the development of reusable intellectual property and coherent learning products over time.

· Engage associates and specialists where appropriate, determining when and how to bring in additional expertise.

Commercial & Business Contribution

· Contribute to shaping the commercial aspects of client work, including scope and pricing (with increasing autonomy over time).

· Support bid activity by contributing to solution design and pricing, working with a dedicated Bid Manager.

· Represent Reed Learning professionally with clients and, on occasion, at events or conferences.

· Be an active member of the Client Services management team, contributing to strategic discussions and how Reed Learning presents itself to the market.

What Success Looks Like

· Clients see you as a trusted, credible partner who understands their organisational challenges.

· Programmes deliver measurable impact and strong learner feedback.

· Client relationships deepen and generate repeat work.

· Training delivery is thoughtful, human and high-quality.

· You operate with sound judgement, growing autonomy and commercial awareness.

Essential Experience & Attributes

· A genuine love of training, with enthusiasm for delivering regularly.

· Proven ability to build trust and credibility with senior stakeholders.

· Significant experience leading L&D or OD projects, including stakeholder management.

· Extensive experience designing and delivering training programmes from scratch.

· Comfortable working with ambiguity and shaping solutions collaboratively.

· Strong personal values: fairness, openness, respect for others and a willingness to take ownership.

· Commercial awareness and an understanding of balancing quality with sustainability.

Desirable Experience

· Coaching qualification and/or proven coaching experience.

· Background in organisational development, transformation, change or culture development.

· Public sector experience, particularly within local authorities.

· Experience working with learning technology or blended solutions.

· Contract or project commercial management experience.

Ways of Working & Culture

· This role offers high trust and significant autonomy, balanced with support and collaboration.

· While you will work independently at times, you will be supported through regular connection, shared problem-solving and access to expertise across the business.

· We value integrity, kindness, professionalism and shared ownership.

· You will be proud to represent Reed Learning with clients and partners.

We also recognise that no one arrives with everything. Curiosity, judgement and a willingness to learn matter as much as experience.

Location & Flexibility

· The role is remote-first, with flexibility measured across weeks and months rather than days.

· Regular travel to client sites is required (usually around one day per week, depending on client needs).

· Candidates must be able to travel easily to London (within approximately 30 minutes by train).

· We actively support flexible working arrangements and are open to discussing how this role can work for you.

Future Development

Over time, the role may evolve to include:

· Greater focus on complex, high-value client work.

· Building and mentoring more junior trainers or consultants.

· Increased involvement in shaping Reed Learning’s consulting proposition.

Equally, we recognise that some people will always want to focus primarily on delivery – and that is valued too.

We’re always on the lookout for people who want to make a difference and are passionate about helping others progress their careers.