Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family
full-time•Phoenix
About this role
About This Role
The Surgery Coordinator exists to advocate for Redirect Health members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates.
In this role, you will:
- Serve Redirect Health members navigating surgical procedures
- Be responsible for coordinating surgical care, negotiating costs, and advocating on behalf of members
- Directly impact member confidence, access to care, and affordability within the healthcare system
This is a hands-on role for someone who:
- Enjoys advocacy, coordination, and problem-solving in complex healthcare situations
- Takes ownership and follows through
- Wants their work to have a real-world impact on people’s lives and health
What You’ll Do
In this role, you will:
- Own: Surgical coordination from intake through completion, including timelines and communication
- Support: Members by prioritizing their needs with compassion and clarity
- Collaborate with: Internal providers, hospitals, surgical facilities, anesthesiologists, and external provider offices
- Improve: Cost management, care coordination efficiency, and member experience
- Advocate for: Members by negotiating fair and equitable rates with providers
A strong performer in this role is known for:
- Building trust with members during high-stress healthcare moments
- Communicating clearly and confidently with providers and facilities
- Consistently meeting or exceeding KPIs tied to coordination and advocacy goals
How Success Is Measured
Success in this role is measured by:
- Timely and effective coordination of surgical care
- Successful negotiation of fair procedural costs
- Member satisfaction and confidence throughout the surgical process
- Achievement of coordination, cost-management, and advocacy KPIs
What We’re Looking For
We’re looking for someone who:
- Brings relevant experience in healthcare administrative support or case management
- Communicates clearly and with empathy
- Takes ownership and follows through
- Uses analytical and decision-making skills to navigate complex care scenarios
- Works well across teams and external partners
- Cares deeply about advocating for patients
- High School Diploma or GED, required
- 1 year of experience in a healthcare administrative support or case management-related role, required
- Medical billing background, preferred
- Proficiency in Microsoft Word, Excel, and an EMR system, preferred
Why Join Redirect Health
What “Free Healthcare” Actually Means
When we say free, we mean $0 out of your paycheck and $0 when you need care:
- $0 monthly premiums
- $0 to add your spouse or children
- $0 deductibles (we reimburse them)
- $0 out-of-pocket maximums
This benefit alone can save families tens of thousands of dollars.
What You’ll Earn
- Starting pay: $21.00/hour
- FREE healthcare for you and your entire family
- Dental & Vision insurance
- Paid time off & sick time
- 401(k) access
- A mission-driven team that believes in doing the right thing
Ready to Make a Difference?
If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.
What you'll do
- The Surgery Coordinator will advocate for members by coordinating surgical care and managing costs. This role involves direct interaction with members and providers to ensure high-quality outcomes.
About Redirect Health
Redirect Health is transforming the way small and medium-sized businesses approach healthcare. By offering innovative, cost-effective healthcare plans, we empower employers to save up to 40% on their healthcare costs over two years while improving employee satisfaction and well-being.
Our healthcare solutions are designed to provide accessible, affordable care that doesn’t sacrifice quality. With services like 24/7 virtual care, access to over 700,000 providers nationwide, and fair out-of-pocket costs, Redirect Health ensures that employees have access to the care they need, when they need it.
We pride ourselves on delivering flexible options ranging from basic care to more comprehensive packages, including virtual primary care, urgent care, chiropractic services, mental health tele-counseling, and hospitalization benefits. Our plans also come with a goal of predictable, fair annual increases of no more than 4.5%, helping businesses manage their budgets without unexpected cost spikes.
At Redirect Health, our mission is simple: to reduce healthcare costs while improving employee well-being and retention. Our personalized approach ensures businesses get the right care at the right price, helping them thrive in today’s competitive environment.
Let us show you how to save money and improve your healthcare offerings. Get in touch with us today to learn more about our innovative healthcare solutions.
Ready to join Redirect Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family do at Redirect Health?
As a Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family at Redirect Health, you will: the Surgery Coordinator will advocate for members by coordinating surgical care and managing costs. This role involves direct interaction with members and providers to ensure high-quality outcomes..
Is the Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family position at Redirect Health remote?
The Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family position at Redirect Health is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family position at Redirect Health?
You can apply for the Surgery Coordinator (Hybrid)— $0 Healthcare for You and Your Entire Family position at Redirect Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.