Referral Coordinator— $0 Healthcare for You and Your Entire Family
full-time•Phoenix
About this role
About This Role
The Care Logistics Referral Coordinator exists to connect members with timely, appropriate specialty care and ensure a smooth referral experience.
In this role, you will:
- Serve Redirect Health members and internal care teams
- Be responsible for managing referrals, coordinating specialty services, and maintaining accurate documentation
- Directly impact member experience, access to care, and continuity of healthcare services
This is a hands-on role for someone who:
- Enjoys coordination, communication, and detail-oriented work
- Takes ownership and follows through
- Wants their work to have a real-world impact on people’s health
What You’ll Do
In this role, you will:
- Own: Inbound and outbound specialty referrals from start to completion
- Support: Scheduling specialty services and maintaining communication with provider offices
- Collaborate with: Care Logistics team members, specialty providers, and internal clinical teams
- Improve: Referral turnaround times and overall member experience
- Advocate for: Members by ensuring referrals are completed accurately and within service standards
A strong performer in this role is known for:
- Being organized, responsive, and dependable
- Communicating with empathy and professionalism
- Consistently completing referral tasks within 72 business hours
How Success Is Measured
Success in this role is measured by:
- Timely and accurate completion of referral requests
- Clear and consistent documentation in the EMR system
- Positive member interactions and satisfaction
- Strong collaboration and reliability within the Care Logistics team
What We’re Looking For
We’re looking for someone who:
- Brings relevant experience in administrative support, healthcare coordination, or customer service
- Communicates clearly and with empathy
- Takes ownership and follows through
- Enjoys simplifying complex processes
- Works well across teams and roles
- Cares deeply about helping people
- High school diploma or GED required
- Experience with Microsoft Word, Excel, and EMR systems preferred
- Bilingual (Spanish/English) strongly preferred
Why Join Redirect Health
What “Free Healthcare” Actually Means
When we say free, we mean $0 out of your paycheck and $0 when you need care:
- $0 monthly premiums
- $0 to add your spouse or children
- $0 deductibles (we reimburse them)
- $0 out-of-pocket maximums
This benefit alone can save families tens of thousands of dollars.
What You’ll Earn
- Starting pay: $19.47/hour
- FREE healthcare for you and your entire family
- Dental & Vision insurance
- Paid time off & sick time
- 401(k) access
- A mission-driven team that believes in doing the right thing
Ready to Make a Difference?
If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.
What you'll do
- The Referral Coordinator manages referrals and coordinates specialty services to ensure a smooth referral experience for members. This role directly impacts member experience and access to care.
About Redirect Health
Redirect Health is transforming the way small and medium-sized businesses approach healthcare. By offering innovative, cost-effective healthcare plans, we empower employers to save up to 40% on their healthcare costs over two years while improving employee satisfaction and well-being.
Our healthcare solutions are designed to provide accessible, affordable care that doesn’t sacrifice quality. With services like 24/7 virtual care, access to over 700,000 providers nationwide, and fair out-of-pocket costs, Redirect Health ensures that employees have access to the care they need, when they need it.
We pride ourselves on delivering flexible options ranging from basic care to more comprehensive packages, including virtual primary care, urgent care, chiropractic services, mental health tele-counseling, and hospitalization benefits. Our plans also come with a goal of predictable, fair annual increases of no more than 4.5%, helping businesses manage their budgets without unexpected cost spikes.
At Redirect Health, our mission is simple: to reduce healthcare costs while improving employee well-being and retention. Our personalized approach ensures businesses get the right care at the right price, helping them thrive in today’s competitive environment.
Let us show you how to save money and improve your healthcare offerings. Get in touch with us today to learn more about our innovative healthcare solutions.
Ready to join Redirect Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Referral Coordinator— $0 Healthcare for You and Your Entire Family do at Redirect Health?
As a Referral Coordinator— $0 Healthcare for You and Your Entire Family at Redirect Health, you will: the Referral Coordinator manages referrals and coordinates specialty services to ensure a smooth referral experience for members. This role directly impacts member experience and access to care..
Is the Referral Coordinator— $0 Healthcare for You and Your Entire Family position at Redirect Health remote?
The Referral Coordinator— $0 Healthcare for You and Your Entire Family position at Redirect Health is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Referral Coordinator— $0 Healthcare for You and Your Entire Family position at Redirect Health?
You can apply for the Referral Coordinator— $0 Healthcare for You and Your Entire Family position at Redirect Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.