Medical Claims Specialist — $0 Healthcare for You and Your Entire Family
full-time•Phoenix
About this role
About This Role
Medical Claims Specialist helps ensure claims are handled accurately and thoughtfully, so people can focus on getting the care they need without stress, confusion, or unexpected costs.
In this role, you will:
- Serve members, clients, providers, and internal operations teams who rely on clear, accurate claims processing
- Be responsible for getting claims right, resolving issues, and protecting the trust our members place in us
- Directly impact how supported, confident, and cared for families feel when navigating healthcare
This is a hands-on role for someone who:
- Enjoys detail-oriented work and solving problems that matter to real people
- Takes ownership and follows through
- Wants their work to have real-world impact
What You’ll Do
In this role, you will:
- Own: Making sure medical claims are reviewed and processed accurately, so members aren’t left waiting or wondering what happens next
- Support: Members and providers by answering questions and resolving claim issues with clarity and care
- Collaborate with: Third-Party Administrator (TPA) partners, providers, and internal operations teams to keep things moving smoothly
- Improve: Claims accuracy, turnaround time, and the overall experience for members navigating care
- Advocate for: Members by making sure their claims are handled correctly and fairly the first time
A strong performer in this role is known for:
- Caring about the details because they know those details affect real people
- Staying calm, professional, and helpful when resolving issues or answering questions
- Consistently delivering accurate, timely outcomes that members and teammates can trust
How Success Is Measured
Success in this role is measured by:
- Accurate, high-quality claims processing that minimizes rework and delays
- Consistently meeting production and quality standards
- Timely resolution of claim-related questions and issues
- Strong, respectful collaboration with internal teams and external partners
What We’re Looking For
We’re looking for someone who:
- 1 year of experience in medical claims processing, Required.
- Proficiency in Microsoft Word, Excel, and Electronic Medical Record (EMR) systems, Required.
- Ability to meet production and quality standards consistently.
- Solid knowledge of Microsoft Excel and Word.
- Professional, client-focused approach to colleagues and assignments.
- This is a hybrid role, 3 days in office required.
Why Join Redirect Health
What “Free Healthcare” Actually Means
When we say free, we mean $0 out of your paycheck and $0 when you need care:
- $0 monthly premiums
- $0 to add your spouse or children
- $0 deductibles (we reimburse them)
- $0 out-of-pocket maximums
This benefit alone can save families tens of thousands of dollars.
What You’ll Earn
- Starting Pay: $20.75/hour
- FREE healthcare for you and your entire family
- Dental & Vision insurance
- Paid time off & sick time
- 401(k) access
- A mission-driven team that believes in doing the right thing
Ready to Make a Difference?
If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.
What you'll do
- The Medical Claims Specialist is responsible for ensuring accurate claims processing and resolving issues to support members and providers. This role directly impacts the experience of families navigating healthcare.
About Redirect Health
Redirect Health is transforming the way small and medium-sized businesses approach healthcare. By offering innovative, cost-effective healthcare plans, we empower employers to save up to 40% on their healthcare costs over two years while improving employee satisfaction and well-being.
Our healthcare solutions are designed to provide accessible, affordable care that doesn’t sacrifice quality. With services like 24/7 virtual care, access to over 700,000 providers nationwide, and fair out-of-pocket costs, Redirect Health ensures that employees have access to the care they need, when they need it.
We pride ourselves on delivering flexible options ranging from basic care to more comprehensive packages, including virtual primary care, urgent care, chiropractic services, mental health tele-counseling, and hospitalization benefits. Our plans also come with a goal of predictable, fair annual increases of no more than 4.5%, helping businesses manage their budgets without unexpected cost spikes.
At Redirect Health, our mission is simple: to reduce healthcare costs while improving employee well-being and retention. Our personalized approach ensures businesses get the right care at the right price, helping them thrive in today’s competitive environment.
Let us show you how to save money and improve your healthcare offerings. Get in touch with us today to learn more about our innovative healthcare solutions.
Ready to join Redirect Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Medical Claims Specialist — $0 Healthcare for You and Your Entire Family do at Redirect Health?
As a Medical Claims Specialist — $0 Healthcare for You and Your Entire Family at Redirect Health, you will: the Medical Claims Specialist is responsible for ensuring accurate claims processing and resolving issues to support members and providers. This role directly impacts the experience of families navigating healthcare..
Is the Medical Claims Specialist — $0 Healthcare for You and Your Entire Family position at Redirect Health remote?
The Medical Claims Specialist — $0 Healthcare for You and Your Entire Family position at Redirect Health is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Medical Claims Specialist — $0 Healthcare for You and Your Entire Family position at Redirect Health?
You can apply for the Medical Claims Specialist — $0 Healthcare for You and Your Entire Family position at Redirect Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.