The Hospitality Department helps everyone cherish their time here because we create the tidy, peaceful and beautiful backdrops for all the memories made in the lodge, dining, and cabin areas. By being kind, helpful, and attentive to our guests and other staff members and by creating these clean and inviting areas on the ranch, we help everyone reset from their lives, bond with others, feel like they are home, and focus on creating memories.

Folks who enjoy cleaning and helping people will do great at this job and you will thrive if you want to learn more about world class hospitality. Led by kind and encouraging managers, you can expect to be held to a high standard, be on the move, work hard, have a lot of fun, and be proud of the summers you’ve spent with us.

Also a fun note: Many team members in Hospitality learn horseback riding skills and other outdoor adventure hobbies here because during their days off they can sign up for rides, lessons, and activities with the guests as long as there is room!

What Your Day May Look Like:

You Will Be Caring for Facilities

• Creating a safe, spotless, and welcoming environment in all guest cabins and facilities

• Following checklists to complete lodge and cabin cleans

• Cleaning, dusting, sweeping and mopping thoroughly and quickly 

• Creating a pristine environment in lodge, its common areas, and cabins

• Admiring the look of a clean well put together room

• Taking pride in every detail accounted for

• Making beds, switching out sheets, making baskets of fresh linens

• Carrying baskets of linens up stairs and to guest cabins

• Taking out trash and restocking supplies in lodge and cabins

You Will Be Doing Laundry

• Tending to guest and lodge laundry

• Sorting, spot treating, washing, drying, and folding all ranch linens

• Ironing clothes as needed (we can train!!)

• Carrying laundry bags to and from guest cabins

• Looking over linens for stains

• Organizing storage areas for the linens

• Building fresh linen baskets for our epic “Flip Day"

You Will Be Serving Our Guests and Team

• Calmly provide excellent service to our dining guests and staff during breakfast, lunch and dinner in a timely and cheerful way

• Moving our delicious food in large serving platters safely from the kitchen to the dining area buffet

• Taking drink orders and fulfill them

• Keeping a watchful eye on buffet status and reporting needs to kitchen 

• Relaying dietary information including allergies to guests and kitchen

• Creating signage for food displays

• Accurately label foods which contain items guests are allergic to

• Working with guests and children who have allergy concerns

• Clearing dirty plates, glasses, silverware, napkins in a timely and professional manner

• Being available and attentive to guest special requests

You Will Be Caring for the Guests

• Talking with guests and get to know them so you can anticipate their needs

• Learning guest names

• Greeting guests by name in passing

• Creating a safe and quiet environment for them to relax in

• Answering questions

• Creating memorable moments for the guests

• Encouraging them as they learn

• Showing them the best time of their life

• Having a heart for hospitality

Other Things to Expect

• Participating in our Unreasonable Hospitality Program - This. Is. So. Fun. Your kindness and creativity will shine here! We like to go above and beyond in making memorable life moments happen for our guests. It is fun to see what everyone comes up with each week!

• Helping in other departments (like dishes or helping the barn with shuttles) because everyone helps each other here. Other possibilities are taking out hikes, running the morning stretch, and lead lining kids on horses. The people who have the best summers at our ranch are the ones who get to know the folks and duties in the other departments because they not only make new friends, but also learn to appreciate the hard work everyone is doing.

  • • • Lead Lining Children on Horses

        • Help children ages 3-6 get on and off their horses

        • Hold lead rope and walk next to the child on horseback ride

        • Help child keep their feet in stirrups

        • Keep child engaged on horse

• Yes, you get 2 days off a week here because we definitely value ME time! Sometimes, though, we may need someone to come in on their day off for some extra help if a fellow teammate is sick or the barn needs help with lead lining on our busy weeks. Extra hours are almost always available for our folks who prefer the 6-7 day work week.

• Sometimes we need someone in Hospitality to help with an evening activity for the guests such as bartending or line dancing.

• Attending ranch meetings and training sessions so we can improve communication and you are prepared to be a successful team member here.

• Doing assigned employee housing chores in your free time because it is your home for the summer and it “magically” gets messy. This is another key way to have a great summer and be successful here… being a kind and courteous roommate!

• Since the Hospitality department has so many responsibilities the manager assigns certain tasks for individuals to oversee and carry out. It is a great way to grow in your leadership skills and make something great here. Some opportunities are allergy communications with the kitchen and guest, being a part of the Sunday welcome crew, covering the Friday bartending shift and campfire, and wine dinner preparations.

• You must enjoy cleaning and organizing

• Physically fit and capable of all Housekeeping/Server duties

• Be able to lift 50 pounds and work 45-50 hours/week

• Work with minimal supervision and use checklists

• Complete our onsite training program before guests arrive 

• Comply with our ranch policies and procedures in our ranch manuals and handbooks

• Familiar with, or willing to be trained on, how to share satellite internet with your roommates!!

• Able to demonstrate good communication skills with peers and guests

• Willing to help in other departments as needed

• Ok with a 10 minute drive to get cell phone reception or having to use a land phone (Gasp! What’s a land phone!?) to make a phone call while on the ranch….training provided.

• Able to laugh and have fun!

• Show proof of First Aid / CPR certification or pass certification on arrival

• Must be a citizen of The United States of America or possess a current and appropriate working visa

• Hold a valid driver's license with a clean driving record

• Be at least 21 years of age