Dual Diagnosis High Intensity Worker - 2 Positions Available

Location: Delivering services primarily within the Horden community, with a base at Peterlee Health Centre.
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,110 - £32,090

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the role

As a Dual Diagnosis High Intensity Worker for County Durham Drug and Alcohol Services you will be supporting people living with co-occurring mental health disorder and a substance use disorder.

This support will include advocacy, assertive outreach within the community and supporting clients to appointments where necessary. 

You will carry a small caseload and be part of a team which works in a holistic way to support individuals experiencing multiple disadvantage – specifically co-occurring mental health and substance misuse issues - to improve their circumstances.

Key accountabilities

- Build a rapport with dual diagnosis clients experiencing multiple disadvantage that enables you to develop the relationship required to be able to deliver a person-centred, holistic approach.

- Make decisions in the work, with the individual, to reduce risk and meet needs.

- Manage financial resources to enable you to enact the decision you make, with the individual, where current provision does not exist/is not available

- Convene multi-disciplinary team (MDT) meetings to ensure appropriate coordination of partner agency support to avoid service duplication or conflicting support offers to influence positive outcomes for individuals

- Build relationships with other support providers, services, partners and agencies, including statutory services.

Essential criteria

- NVQ Level 3 in Health & Social Care (or above or equivalent experience) or willing to work towards this in post.

- GCSE passes including Maths and English at Grades AC or Level 9-4, or equivalent level of experience within a similar environment

- Understanding of issues relating to multiple disadvantage

- Previously worked with individuals experiencing multiple disadvantages

- Demonstrable experience of putting the person first and seeking out the best way to support families or individuals to improve their current situation.

Please note due to the nature of this role, a full UK driving license and access to a vehicle is essential .

To view the full job description and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

Closing Date: