About this role
Overview
The Vendor Account Specialist supports the Velocity Invoice Processing service by ensuring the billing addresses on clients’ vendor invoices are changed to the RealPage physical address. The position ensures timely processing of all client utility invoices by retrieving invoices identified by the Invoice Processing system as past their expected receive date and by processing those invoices once retrieved.
Responsibilities
- Ensure all required documentation is obtained from clients and/or Implementations Team with proper authorizations to effect vendor billing address changes
- Coordinate with the Implementations Team to get a timely listing of new client sites requiring billing address changes on their utility vendor invoices
- For new client property sites, submit requests to client vendors to have invoice billing addresses changed to the Velocity address
- For existing client property sites, re-request address changes as needed to ensure timely delivery of client utility vendor invoices to Velocity
- Monitor the missing invoice alerts queue in the department’s operational system to identify and resolve outstanding problem items
- Resolve items within the departments target SLS
- Monitor and action problem items submitted by clients and other Velocity departments to the group’s mailbox
- Resolve items within the departments target SLS
- Maintain department reporting on client address change status
- Data entry of invoices within the department’s system
- Additional projects as required
Qualifications
- High school diploma or equivalent required; college degree preferred
- Intermediate knowledge of MS Word and Excel
- Intermediate understanding of MS Excel spreadsheets & database applications
- Strong attention to detail
- General office skills such as data processing, filing, emailing and faxing
- Strong written and verbal communication skills
- Demonstrated follow up and organizational skills
- Able to learn new processes and tools in a fast paced environment
- Overtime may be required in order to meet deadlines
Other facts
About RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™.
Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.
What you'll do
- The Vendor Account Specialist ensures timely processing of client utility invoices and manages vendor billing address changes. This includes coordinating with the Implementations Team and monitoring invoice alerts to resolve outstanding issues.
Ready to join RealPage, Inc.?
Take the next step in your career journey