Overview

RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the PropTech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities. As part of our team, you’ll contribute to RealPage’s AI go-to-market (GTM) strategy, creating cutting-edge solutions that empower our users and clients. We are seeking an AI Engineer to help us with the development, deployment, and scaling of advanced AI applications that address real-world challenges. In this role, you will use foundation models, apply prompt-engineering and RAG techniques, utilize Agentic frameworks, and work closely with design and product teams to create impactful AI solutions that support our business objectives and transform user experiences.

Responsibilities

• Agentic AI Engineering: Evaluate and utilize appropriate language models from different vendors (e.g., OpenAI GPT, Google Gemini, xAI Grok, Anthropic Claude) to develop AI applications such as text generation, summarization, conversational assistants, OCR, generative analytics and copilots, agents, and beyond. Assess and utilize appropriate AI tools, LLMs, vector databases, RAG (Retrieval-Augmented Generation) solutions, and Agentic frameworks based on project needs.
• Master Prompt Engineering: Design effective prompts to minimize hallucinations, anticipate and resolve edge cases, and ensure the robustness of generative AI solutions.
• Tailor Full User Experience: Capable of writing code for UIs (React / Vue / Svelte etc) and integrations (MCP, webRTC, REST, gRCP).
• Establish Evaluation Frameworks: Develop and maintain frameworks to validate and measure LLM performance, testing models across a range of capabilities and edge cases for optimal outcomes.
• Leadership and Mentorship: Provide technical leadership and mentorship to ML engineers and Data Scientists fostering a collaborative team environment and improving overall team effectiveness.
• Stakeholder Communication: Translate complex needs into clear terms for technical and non-technical stakeholders, ensuring alignment on project goals and expected outcomes.
• Cross-Functional Collaboration: Work with interdisciplinary teams, including AI engineers, software engineers, product managers, and domain experts, to create integrated Agentic AI experiences.
• Stay Current in AI Advancements: Track the latest AI research, tools, and trends, and adopt innovative approaches to continuously enhance project outcomes and drive improvement. Not being shy about doing PoCs and prototypes.
• Understand Business Needs: Cultivate a growth mindset, build an understanding of RealPage’s business processes, products, and challenges to better align AI solutions with organizational goals.

Qualifications

• 9+ years in Software Engineering and/or Data Science, with at least 2 years in Generative AI and large language models (LLMs).
• Degree in Computer Science, Machine Learning, Data Science, or a related field, or equivalent industry experience.
• Strong proficiency with modern Python, JavaScript/TypeScript and SQL, experience in writing production-grade code.
• Proficiency in prompt engineering to enhance model output reliability and quality.
• Familiarity with Vector embeddings, RAG architectures and Agentic frameworks for sophisticated generative AI applications.
• Expertise with cloud platforms for AI (AWS, GCP, Azure) and experience with containerization (Docker), orchestration (Kubernetes), and CI/CD practices.
• Demonstrated ability to lead projects and mentor team members in Agile environments, driving collaboration and fostering team effectiveness.
• Exceptional communication skills to effectively convey complex technical subjects to both technical and non-technical stakeholders.

NICE TO HAVE SKILLS/ABILITIES

• Experience with agentic AI frameworks (e.g., OpenAI Agent SDK, AI SDK, LangChain, AutoGen, CrewAI, Mastra).
• Familiarity with observability tools for AI systems (e.g., LangSmith, OpenTelemetry).
• Experience building voice-enabled AI agents or voice chatbots using:
  • Speech-to-Text (STT) APIs
  • Text-to-Speech (TTS) engines
  • Real-time audio streaming and integration with WebRTC, Twilio Voice, or Socket.IO
• Understanding of dialogue management and multi-turn conversation design in voice interfaces.