Job DetailsJob Location: Fredericksburg, VA 22408Position Type: Full TimeSalary Range: $95,000.00 - $110,000.00 Salary/yearJob Category: CMAONSImagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

· Integrity: we always do the right thing.

· Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

· Selflessness: more than teamwork; we are part of something special and much larger than any of us.

· Personal Relationships: we are a professional services company; people do business with people they like.

· Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The On-Site Manager’s function is organized along conventional lines of authority as first in line of responsibility at the community and reports directly to the Community Manager.  Considerable interface at all management levels with individual residents as well as the various Committees and Board members is expected of the On-Site Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The On-Site Manager shall maintain various types of records and reports and is responsible for the implementation and supervision of Board and Management policies, as well as facilitating effective communication and positive interpersonal relations among unit owners, residents, staff, and vendors.
The On-Site Manager is responsible for direct supervision, coaching, and performance management of on-site staff, including training, scheduling, and ongoing development to ensure service standards are met.
Responsible for contract compliance, drafting contract specifications, and aiding and assisting in the interview and bid review process.
Provides project oversight and site staff oversight, including mentoring and training staff on procedures, expectations, and best practices.
Oversees communications coordination, decision-making, performance of services, and ensures compliance with building security and safety requirements.
Oversees all administrative functions, including accounts payable and receivable processed on site.
Conducts property inspections and follow up, and assists with insurance claims handling and processing as needed.
Attends Board meetings and other meetings as requested, and assists with the resolution of resident inquiries, concerns, and problems.
Maintains files, monitors budget compliance, and assists with annual budget preparation.
Responds to 24-hour on-call emergencies as required.
Produces monthly site management reports and other reports as directed by the Community Manager.
Performs other duties as assigned by the Community Manager.

 
QualificationsRequirements

Bachelor’s Degree and/or 3 to 5 years of experience managing on-site properties
Strong project management skills
Understanding of basic contract administration and client management
Prior supervisory experience preferred
Excellent knowledge of Microsoft Office Suite, including Outlook, Excel, and Word
Prior use of Jenark, HomeWise, and Smartweb preferred
CAI certification preferred, CMCA preferred, AMS a plus

Pay and Benefits:

$95,000   to $110,000 , depending on education and experience.

Benefits include:

Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA 
Education Reimbursement 
401K matching 
Employee Assistance Program (EAP)
11 paid Holidays