RC
Training (COE) Lead, Medical
full-time•São José da Laje, London
About this role
<div class="content-intro"><p>At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.</p>
<p>Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.</p>
<p>Discover your purpose. Embrace innovation. Experience #LifeatRealChem.</p></div><div>
<p>Real Chemistry is standing up a Training Center of Excellence (COE) to architect premium, evidence‑based medical learning solutions for our clients. The Training COE Lead will build from strong foundations , designing advanced training programs informed by behavioral science and adult learning theory, elevating existing client training into a standalone premium offering, and innovating the way field training (MSLs/Reps) is designed, delivered, and measured. The role sits within Med Comms and collaborates across medical strategy, scientific content, creative, data/AI, and account leadership to position Real Chemistry as a category leader in medical learning solutions. </p>
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<p><strong>What you’ll do</strong> </p>
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<p>Define Training COE strategy, operating model, and governance; integrate with Med Comms delivery. </p>
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<p>Package the training COE offering to build the COE’s commercial engine: generate opportunities through collaboration with existing client teams, utilising your client training network for net new opportunities, lead on RFP responses and pricing, generate case studies </p>
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<p>Lead on external thought leadership around training trends and capabilities that differentiates RC </p>
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<p>Create a scalable curriculum architecture (levels, pathways, certification), including MSL and sales rep training tracks. </p>
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<p>Lead design of advanced learning experiences using behavioral science and adult learning theory; convert complex evidence into clear, engaging learning that drives clinical behavior change. </p>
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<p>Innovate formats (AI-powered, simulation, interactive case‑based learning, spaced micro‑learning, cohort‑based sprints) and delivery (web, LMS/LXP, in‑person workshops, hybrid modalities, additional platforms to either build or partner with). </p>
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<p>Serve as the senior point for training strategy on priority accounts; translate client goals into measurable learning outcomes. </p>
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<p>Partner with Med Comms leaders to integrate training in launch plans, brand shaping, and field enablement; present at industry forums to establish category leadership. </p>
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<p><strong>Qualifications</strong> </p>
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<p>15+ years in medical education/communications, L&D for life sciences, or related fields; demonstrated experience designing behavioral‑science‑informed training that changes clinical behaviors. </p>
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<p>Proven track record building a training function and leading multi‑disciplinary teams in an agency setting. </p>
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<p>Deep familiarity with medical/regulatory requirements (eg, promotional vs non‑promotional contexts, MLR processes, reference standards) and platform ecosystems (eg, LMS/LXP, Veeva). </p>
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<p>Outstanding communication, client leadership, and stakeholder management skills; ability to translate complex science into clear, engaging curricula. </p>
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</div><div class="content-conclusion"><p>Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile <u><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.greatplacetowork.com%2Fcertified-company%2F7038366&data=05%7C02%7Cclehmar%40realchemistry.com%7C1f18aaed4326491b3efc08ddd690f025%7C6fa5bfc4f95843f8bb395d382689654b%7C0%7C0%7C638902640185888156%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=pwvaCn37QXkjVQ0p6u92Oz4FA4j5NQZoNJL0ffy01qs%3D&reserved=0">here</a>.</u></p>
<p>We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: <a href="https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.realchemistrybenefits.com%2F&data=05%7C02%7Cclehmar%40realchemistry.com%7C1f18aaed4326491b3efc08ddd690f025%7C6fa5bfc4f95843f8bb395d382689654b%7C0%7C0%7C638902640185921682%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dVu0V7A%2B4yzZT%2Bqn9StZGf5KcF6CwmAW4fBfVWPOg6Q%3D&reserved=0">www.realchemistrybenefits.com</a>.</p>
<p>Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.realchemistry.com%2Fcontact&data=05%7C02%7Cclehmar%40realchemistry.com%7C1f18aaed4326491b3efc08ddd690f025%7C6fa5bfc4f95843f8bb395d382689654b%7C0%7C0%7C638902640185946162%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=RaaFz74lr4w5sHeHes3mfzDyELYxdkgBPL34VpVyXQA%3D&reserved=0">office locations</a> in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us.<em> </em>For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be.<em> </em>Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.</p>
<p>Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.</p>
<p>*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more <u><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.realchemistry.com%2Fscam-alert&data=05%7C02%7Cclehmar%40realchemistry.com%7C1f18aaed4326491b3efc08ddd690f025%7C6fa5bfc4f95843f8bb395d382689654b%7C0%7C0%7C638902640185967986%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vBa1KYjD6TUHgTF3FdPRQZvM8E8WUgHZqu9yHevh1%2BI%3D&reserved=0">here</a></u>.</p></div>
What you'll do
- The Training COE Lead will define the strategy and operating model for the Training Center of Excellence, designing advanced training programs and innovating field training delivery. This role will also involve collaborating with various teams to position Real Chemistry as a leader in medical learning solutions.
About Real Chemistry
21GRAMS is the advertising and education arm of Real Chemistry. Ranked the #2 health agency in the world by Cannes Lions.
More than a name, 21GRAMS is the philosophy that guides everything we do. Inspired by the “21 Grams Experiment” of 1907, which tried to prove the existence of a soul – we believe great work connects with the human spirit. So we get to know our audiences better than anyone (through the ancient art of human interaction and Real Chemistry’s industry-leading data and analytics) and find the 21 grams that makes people tick. Our goal? Make advertising less of an interruption – and more worth people’s time, attention, and action – because it actually “gets” them.
Creatively, our mantra is “medicine should be more inspiring than sneakers”. We aren’t here just to do the best work in our industry, but the most inventive work period. That ability is heightened, as part of Real Chemistry. Interacting and combining unalike disciplines, talents, and technologies (across Clinical, Commercial, and Corporate) to create new answers to modern health’s biggest challenges.
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Frequently Asked Questions
What does a Training (COE) Lead, Medical do at Real Chemistry?
As a Training (COE) Lead, Medical at Real Chemistry, you will: the Training COE Lead will define the strategy and operating model for the Training Center of Excellence, designing advanced training programs and innovating field training delivery. This role will also involve collaborating with various teams to position Real Chemistry as a leader in medical learning solutions..
Is the Training (COE) Lead, Medical position at Real Chemistry remote?
The Training (COE) Lead, Medical position at Real Chemistry is based in São José da Laje, Alagoas, Brazil and London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Training (COE) Lead, Medical position at Real Chemistry?
You can apply for the Training (COE) Lead, Medical position at Real Chemistrydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.