A healthy community begins at home. REACH provides quality affordable housing, 

and opportunities for individuals, families, and communities to thrive

Job Description

REACH is an equal opportunity employer that strives to create a diverse workforce and an inclusive culture

REACH believes that each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.  Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee nor the organization to just the work identified.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. 

All REACH staff share a commitment to anti-racism; the identification and elimination of racism by actively changing oppressive systems, structures, policies, and attitudes so that historic and future harm can be eliminated for communities of color. 

REACH offers a generous Benefits Package (full-time employees) including:

• 401k 
• Medical, HSA, FSA
• Dental
• Life, AD&D
• Supplemental & More

Position Summary 

Perform carpentry, plumbing, electrical, painting, general repair, as needed to maintain properties in good condition.

Essential Functions/Major Responsibilities  

• Complete maintenance and repair projects as assigned.
• Provide work direction to temporary maintenance staff, volunteers, and community service workers.
• Perform unit turnover preparation repair and maintenance.
• Maintain lawns and landscaping, where applicable.
• Maintain complete records of maintenance, mileage, costs, and repairs.
• Report unsafe or hazardous conditions to staff.  Respond to emergency situations and takes appropriate action.
• Conduct annual property inspections for budgeting purposes.
• Contact tenants for scheduling repairs.
• Required to be “On-Call”, per established guidelines.
• Maintain a clean work area.

REACH employees are expected and required to behave in a courteous and collaborative manner in doing REACH business and dealing with other staff, residents, and all contacts inside and outside the organization.  Profanity, derogatory and abusive language will not be tolerated.

Knowledge, Skills, and Abilities  

• Strong working knowledge of current repair and maintenance techniques and procedures.
• Ability to use a variety of hand and power tools.
• Knowledge of building codes and basic landlord/tenant and fair housing laws.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Working knowledge of smartphone technology for email, calendar phone calls and text.
• Ability to speak, read and write English.
• Basic math skills. 

Scope and Accountability  

• Operates from established and well-known procedures.  

• Performs duties independently, with guidance and direction provided by supervisor.  
• Position involves a moderate to higher degree of complexity in dealing with recurring work situations with occasional variations from the norm.        
• Work is reviewed by Community Manager and/or Portfolio Maintenance Manager.  

Supervisory Responsibility 

Education and/or Experience

• Minimum of two years’ experience or equivalent combined education and experience.
• Prefer experience in a property management setting.
• Strong knowledge of maintenance and repair practices and techniques.

Work Environment and Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and reach with hands and arms; and readily and effectively communicate.  The employee must lift and/or move up to 50 pounds on a regular basis and 100 pounds on an irregular basis.  Vision abilities required by this job include ability to effectively see within a residential building work environment, which may include long term computer exposure, and to adjust focus accordingly.  

• The employee will be using a variety of hand and power tools, chemicals, paints, and other construction worksite hazards. 
• May require periods of walking, standing, or working in confined spaces. 
• May require the need for frequent shifting of priorities and deadlines. 

• This position requires occasional evening and weekend work as dictated by the on-call rotation. 
• May be exposed to angry, distraught and/or potentially violent people.

• Own basic hand tools.  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this role.  They are not intended to be a complete list of all responsibilities, duties and skills required of staff in this role. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed. The job requirements are subject to change to reasonably accommodate qualified disabled individuals. REACH may modify or interpret this job description.  

This job description is not an employment contract, implied or otherwise. REACH is an at-will employer; you retain the right to resign, with or without notice or cause.  REACH reserves the same right in respect to termination.