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Senior Manager, CB Business Performance
full-timeToronto

Summary

Location

Toronto

Type

full-time

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About this role

Job Description

The role will drive superior results in Commercial Banking by providing data-driven insights and recommendations for strategy, key initiatives, and business performance routines. RBC Commercial Banking is a high-growth, rapidly evolving platform which requires the incumbent to be able to think fast, strategize in-depth, and proactively drive initiatives to conclusion with business partners.

What will you do:

  • Support strategy and other initiatives in Commercial Banking (e.g., industry/sector, segment strategies) through powerful storytelling and compelling insights & analytics
  • Design, develop, and monitor OKRs and KPIs for Commercial Banking that are aligned to CB strategic objectives, including for new and existing major initiatives
  • Navigate large and complex, yet often ambiguous and incomplete data, and synthesize diverse sources (across large internal client data, external research, competitor & market share data, etc.) to tell a cohesive story and produce actionable strategic insights
  • Advance the depth and coverage of Business Performance in CB with new methodologies and business analytical tools to address complex and evolving business questions, needs
  • Evaluate emerging opportunities and build robust business cases to prioritize initiatives and help shape Commercial Banking’s strategic direction
  • When needed, support other initiatives on by the BPAI team such as the rollout of various AI-based productivity tools in CB
  • Build and manage effective relationships with key stakeholders, including other data & analytics teams, and collaborate with these partners on ad-hoc as well as routine engagements to deepen our understanding of CB business performance
  • Be a thought leader within the BPAI COE by applying a strategic lens to our Business Performance program, championing continuous improvement, and ensuring the program evolves in tandem with business needs in Commercial Banking.

What do you need to succeed?

Must-haves:

  • 3-5 years of direct experience in analytics or quantitative strategy supporting areas such as credit strategy, client acquisitions, deposits, or treasury
  • Effective storytelling skills, written and verbal, with demonstrated ability to synthesize complex analytical exercises into simple, clear, and powerful insights & recommendations
  • Ability to translate ambiguity into structured frameworks and ability to deconstruct complex and intricate problems into manageable pieces
  • Strong problem-solving skills and ability to conceptualize strategy
  • Demonstrated ability to work well collaboratively in a cross-function environment as well as independently, taking initiative and ownership
  • One RBC mentality, and willingness to take on whatever is required to elevate the business

Nice to have:

  • Knowledge of Commercial Banking products, lines of business, priority sectors
  • MBA, CPA, CFA, and/or other professional designations
  • Experience building financial models and business cases
  • Knowledge of RBC databases and RBC data warehouse environment
  • Curiosity for research & data analysis

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Long Term Planning, Negotiation, Organizational Change Management, Professional Presentation

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-14

Application Deadline:

2026-02-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Other facts

Tech stack
Analytics,Quantitative Strategy,Storytelling,Problem Solving,Collaboration,Communication,Critical Thinking,Decision Making,Organizational Change Management,Financial Modeling,Data Analysis,Business Performance,Strategic Planning,Client Acquisition,Emerging Opportunities,Business Cases

About RBC

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking

What you'll do

  • The role involves driving results in Commercial Banking through data-driven insights and recommendations. Responsibilities include supporting strategy initiatives, designing KPIs, synthesizing complex data, and building relationships with stakeholders.

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Frequently Asked Questions

What does a Senior Manager, CB Business Performance do at RBC?

As a Senior Manager, CB Business Performance at RBC, you will: the role involves driving results in Commercial Banking through data-driven insights and recommendations. Responsibilities include supporting strategy initiatives, designing KPIs, synthesizing complex data, and building relationships with stakeholders..

Why join RBC as a Senior Manager, CB Business Performance?

RBC is a leading Banking company.

Is the Senior Manager, CB Business Performance position at RBC remote?

The Senior Manager, CB Business Performance position at RBC is based in Toronto, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Manager, CB Business Performance position at RBC?

You can apply for the Senior Manager, CB Business Performance position at RBC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about RBC on their website.