About this role
Job Description
What is the Opportunity?
The Solution Acceleration & Innovation (SA&I) team strives to position RBC as a global leader in innovation, with a focus on emerging technologies. We bring products from ideation to client-facing launch, enabling our clients to experience the newest and most innovative banking features while gathering real customer feedback before they scale.
As Director, Product Innovation, you serve as the bridge between transforming emerging technology ideas into tangible, market-ready products. Working with cross-functional stakeholders, you are responsible for leading and implementing product strategies across a variety of SA&I assets.
The Director will drive the development of AI-powered solutions to redefine the future of retail banking, contributing to product vision, strategy, and roadmaps. They will oversee a suite of projects, maintain product accountability, and collaborate across retail banking LOBs to source and validate ideas, build prototypes, and launch scalable products using responsible AI to enhance discoverability and engagement with RBC banking products.
What will you do?
Define product vision, strategy, and roadmaps, and lead the team through all phases of the product life cycle, from ideation to launch.
Identify market problems and design user personas to guide product development.
Champion product strategy and maintain strong relationships with internal and external stakeholders.
Translate business goals into Product Requirement Documents (PRDs) and collaborate with cross-functional teams (engineers, designers, data scientists) to build products.
Influence engineering decisions and understand complex systems to drive product development.
Drive new features in emerging areas like Gen AI and promote the use of AI to improve productivity.
Define and analyze product metrics to measure and inform the success of products.
Stay current with advancements in AI innovation and agentic practices to ensure cutting-edge product development.
What do you need to succeed?
Must Have:
8+ years in Product Management, preferably in a technology company, including managing roadmaps, building/launching capabilities, and applying analytical rigor to support investment decisions.
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s or MBA is a plus.
Experience guiding agile teams, contributing to product strategy/launch, and leveraging user experience (UX) knowledge.
Technical expertise to drive discussions about AI solutions, work directly with engineers on execution, interpret trending analysis, and balance in-depth technical guidance with strategic vision.
Demonstrated experience with AI and LLMs
Executive leadership presence with proven impact, influence, and ability to align stakeholders.
Nice-to-Have:
Understanding of retail payments & loyalty
Formal education in AI & ML.
What is in it for you?
We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to take on progressively greater accountabilities
Job Skills
Business Case Design, Critical Thinking, Knowledge Organization, Product Development Lifecycle, Product Development Methodology, Product Services, Product Testing, Results-Oriented, Waterfall ModelAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
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La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
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What you'll do
- The Director of Product Innovation will define product vision and strategy, leading the team through all phases of the product life cycle. They will oversee the development of AI-powered solutions and collaborate with various stakeholders to launch scalable products.
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